Thomas R. Hersey, Jr., Commissioner of Environment & Planning

Thomas R. Hersey, Jr., Commissioner of Environment & Planning

Our mission is to provide cost effective, customer oriented wastewater service that protects public health and enhances our natural environment. The DSM's role in this community is to safeguard the environment and our ratepayers through the effective and efficient collection and treatment of sanitary wastewater. A core focus of the DSM is operation and maintenance of seven wastewater treatment facilities, close to 100 pumping stations, five overflow retention facilities, and over 1,000 miles of gravity sewer pipe and force mains.

What's Happening in Division of Sewerage Management (DSM)

Contact

Phone: (716) 858-8383 (8:00AM-4:00PM: Voicemail available after hours for non-emergencies)
24-hour emergency service: (716) 823-8188 (4:00PM-8:00AM)

Environment and Planning
Edward A Rath County Office Building
95 Franklin Street, 10th Floor - Room 1034
Buffalo, New York 14202

Contact information for: District Contact Information; Complaint, Sewer Problem, or Connection Permits; Digging Projects; Sewer Taxes, Billing, Adjustments, and/or Easements; more »