Erie County is an Equal Opportunity Employer and committed to workplace diversity.

Residence Requirements:

THERE ARE NO RESIDENCY REQUIREMENTS FOR PARTICIPATION IN THIS EXAMINATION. There is one anticipated vacancy at the Erie County Medical Center Corporation. 

A promotion examination will be held at the same time as this examination. The list resulting from the promotion examination will be used first but appointments from this open competitive examination are anticipated. Use of the list may be suspended after it is one year old for any position which it is practical to fill through a new promotion examination.

Examples of Duties:

A Senior Personnel Clerk-ECMCC performs and assists in performing specialized personnel clerical work in the Human Resources Department at the Erie County Medical Center Corporation;

Works with applicable Human Resources, Employee Health and Erie County Personnel staff and communicates with candidates and staff on personnel transactions such as appointments, promotions, transfers, reinstatements, leaves without pay, leaves under Family Medical Leave Act (FMLA), Workers’ Compensation, unemployment and resignations;

Receives and answers related inquiries from managers, employees, applicants and general public;

Processes, coordinates and participates in review of employees’ Workers’ Compensation and unemployment benefits requests between Human Resources, Employee Health and appropriate third-party vendors; makes recommendations for approval/disapproval;

Utilizes internal and third-party vendor databases and information systems to assist in management of claims; maintains claims files; may initiate calls to benefits vendors on related matters;

Collects and analyzes information on leaves of absence for compliance with applicable contracts and laws; may provide technical guidance to candidates and staff;

Assists in preparing reports related to personnel transactions and information matters; may distribute such work to applicable Human Resources/Employee Health personnel for review prior to external distribution;

Coordinates annual employee processes such as re-orientation process, annual performance review and appraisal, annual competency assessments by preparing and distributing correspondence and tracking and reporting on employee participation;

May assist in generating, reviewing and maintaining appointment data; may assist in processing Civil Service examination requests with Erie County Personnel Department;

May publicize Civil Service examination announcements and position vacancy postings;

May canvass Civil Service eligible lists; may assist in coordinating and participating in the review and distribution of Civil Service information to candidates and hiring managers;

Assists in preparing and maintaining ECMCC employee records Works with applicable committees as Human Resources Department representative; provides support and coordination for committee matters;

Coordinates annual employee processes such as re-orientation process, annual performance review and appraisal, annual competency assessments by preparing and distributing correspondence and tracking and reporting on employee participation;

May prepare data for collective bargaining negotiations as required;

May interpret collective bargaining agreement provisions related to personnel matters as needed;

Organizes and participates in meetings, as required.

Qualifications:

MINIMUM QUALIFICATIONS:  Candidates must meet one of the following requirements on or before the date of the written test:

A.) Completion of sixty (60) semester credit hours at a regionally accredited or New York State registered college or university and two (2) years of personnel clerical experience, of which included experience in utilizing electronic word processing and spreadsheet applications* (see Note 1.); or:

B.) Graduation from high school or possession of a high school equivalency diploma and four (4) years of personnel clerical experience, of which included experience in utilizing electronic word processing and spreadsheet applications; or:

C.) An equivalent combination of training and experience as defined by the limits of (A) and (B)

Notes:

1. *A Bachelor’s Degree from a regionally accredited or New York State registered college or university may be substituted for one (1) year of personnel clerical experience, of which included experience in utilizing electronic word processing and spreadsheet applications.

2. Verifiable part-time and/or volunteer experience will be pro-rated toward meeting the experience requirements.

3. Your degree and/or college credit must have been awarded by a regionally accredited college or university or one recognized by the New York State Education Department as following acceptable educational practices. A grade of "D" or better is necessary for a course to be credited as successfully completed. If your degree and/or college credit was awarded by an educational institution outside of the United States and its territories, you must provide independent verification of equivalency. You can write to this Department for a list of acceptable companies providing this service; you must pay the required evaluation fee.

Notice to Candidates: Transcripts will now be accepted by the Department of Personnel ONLY at time of application.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at:https://www.cs.ny.gov/testing/testguides.cfm.

Subjects of Examination:

Scopes / Subjects of examination: A test designed to evaluate knowledge, skills and /or abilities in the following areas.

Customer service
These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.

Preparing written material
These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.

Understanding and interpreting written material
These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.

Personnel principles and practices
These questions test for knowledge of the principles and practices used in performing procedures and in addressing issues that are part of the personnel function in a governmental agency, and in responding to general questions about the personnel function.

Supervision
These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.

NOTICE TO CANDIDATES: Unless otherwise noted, candidates are permitted to use quiet, hand held, solar or battery powered calculators. Devices with typewriter keyboards, "Spell Checkers", “Personal Digital Assistants", "Address Books", "Language Translators", "Dictionaries", or any similar devices are prohibited. You may not bring books or other reference materials.

**IMPORTANT APPLICATION FEE - READ CAREFULLY**

A $20.00 filing fee is required for this exam. The required fee must accompany your application. Send or bring check or money order made payable to Erie County Personnel Department and write the examination number(s) on your check or money order. Do not send or bring cash, as the County cannot be responsible for cash payment. As no refund will be made, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.