Residence Requirements:

CANDIDATES MUST HAVE BEEN LEGAL RESIDENTS OF ERIE COUNTY FOR AT LEAST ONE MONTH IMMEDIATELY PRECEDING THE DATE OF THE WRITTEN TEST AND MUST BE LEGAL RESIDENTS OF ERIE COUNTY AT THE TIME OF APPOINTMENT. There is one present vacancy at the Erie Community College.

Examples of Duties:

An Administrative Aide -College performs administrative and support services that require considerable knowledge of college administrative support procedures in the performance of administrative work as assigned;

Assists in the scheduling and rental of College facilities to both the public and College personnel, clubs and associations;

Works with higher level employee in the completion of the administrative/clerical tasks to support the budget process.

Maintains Departmental financial, payroll and other records throughout the course of the year;

Assists in the travel and accommodation arrangements for Departmental personnel;

Performs day to day activities associated with running an office for the Department and monitors the functions and operations of the department’s office, including departments under their supervision;

Maintains liaison with various outside agencies such as local newspapers and media, and/or other college notables as needed;

Acts as a designated representative of Supervisor at meetings he/she cannot attend and records minutes of various meetings involving the operation of the Department and College;

Assists in the planning of events and manages space or event conflicts;

Performs secretarial functions such as preparing correspondence, record keeping, filing and providing information to the public and college personnel as needed.

Performs related duties as assigned.

Qualifications:

MINIMUM QUALIFICATIONS:  Candidates must meet the following requirements on or before the date of the written test: 

Graduation from high school or possession of a high school equivalency diploma and three years of office experience, and at least two of which include familiarity with College procedures (Academic, Student Services and/or Administration).

Notes:

Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at:https://www.cs.ny.gov/testing/testguides.cfm.

Subjects of Examination:

Scopes / Subjects of examination: A test designed to evaluate knowledge, skills and /or abilities in the following areas.

Name and number checking

These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is usually presented in two or three columns, and you will have to determine how the entry in the first column compares with the entry in the second column and possibly the third. You will be instructed to mark your answers according to a designated code provided in the directions.

Operations with Letters and Numbers

These questions test for skills and abilities in operations involving alphabetizing, comparing, checking and counting. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given groups of letters and/or numbers.

Customer service

These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.
 

Understanding and interpreting written material

These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.

NOTICE TO CANDIDATES:  It is recommended that candidates use a quiet, hand held, solar or battery powered calculator.  Devices with typewriter keyboards, "Spell Checkers", “Personal Digital Assistants", "Address Books", "Language Translators", "Dictionaries", or any similar devices are prohibited.  You may not bring books or other reference materials.

**IMPORTANT APPLICATION FEE - READ CAREFULLY**

A $20.00 filing fee is required for this exam. The required fee must accompany your application. Send or bring check or money order made payable to Erie County Personnel Department and write the examination number(s) on your check or money order. Do not send or bring cash, as the County cannot be responsible for cash payment. As no refund will be made, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.