Residence Requirements:

THIS EXAMINATION IS OPEN TO ALL QUALIFIED EMPLOYEES OF THE ERIE COUNTY MEDICAL CENTER CORPORATION. At present there are two vacancies at the Erie County Medical Center Corporation.

The eligible list resulting from this examination will not supersede currently existing promotional eligible lists for this title, if any. The duration of all promotional eligible lists is four years from date of establishment unless otherwise indicated.

Examples of Duties:

An Administrative Clerk - Department of Plastic and Reconstructive Surgery performs advanced and responsible entry level administrative duties for the Department of Plastic and Reconstructive Surgery at the Erie County Medical Center Corporation;

Reviews daily surgical schedule prior to surgery date to ensure that all documentation, clearances and testing is complete and available for the operative team;

Maintains surgical calendar, ensuring patient information sticker is placed on calendar in appropriate space;

Completes and inputs paper surgical procedure reservation forms into electronic data base to ensure appropriate number of cases are booked;

Schedules surgical cases with surgical scheduling office;

Documents diagnosis and procedural codes for prior authorizations required for procedures;

Obtains all tests results after pre-admission testing (PAT) appointments for review by nursing staff and/or providers;

Notifies surgeons directly of any changes to surgical schedule;

Schedules and arranges PAT, medical and cardiac clearance appointments for patients;

Notifies patients of date and time of appointments;

Arranges pre-operative labs and imaging required for procedures for prisoners and VA patients to be completed at respective facilities;

Collaborates with patient service representative to ensure patients are on the daily clinic schedule for PAT appointment;

Ensures that medical clearance documentation is received and available for PAT appointment;

Scans forms, history and physicals, consents, outside labs and imaging related to patient surgery into electronic data system;

Maintains a flow sheet for each patient procedure to allow for continuity of patient care in absence of surgical scheduler.

Qualifications:

QUALIFYING EXPERIENCE FOR TAKING THE TEST: Candidates must be permanently employed in the competitive class and must be serving and have served continuously on a permanent or contingent permanent basis in the competitive class for 24 months immediately preceding the date of the written test in the position of  Job Grade IV, V or VI  and in addition the following requirements:

A) Graduation from a regionally accredited or New York State registered college or university with an Associate’s Degree in Business, Office Management, Secretarial Science or closely related field or a health related field and two (2) years of clerical experience in a surgical, operating room, oncology or plastic surgery medical office setting; or:

B) Graduation from high school or possession of a high school equivalency diploma and four (4) years of clerical experience, of which two (2) years were in a surgical, operating room, oncology or plastic surgery medical office setting; or:

C) An equivalent combination of training and experience as defined by the limits of (A) and (B).

Notes:

 1.   Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements. 

2. Your degree and/or college credit must have been awarded by a regionally accredited college or university or one recognized by the New York State Education Department as following acceptable educational practices. A grade of "D" or better is necessary for a course to be credited as successfully completed. If your degree and/or college credit was awarded by an educational institution outside of the United States and its territories, you must provide independent verification of equivalency. You can write to this Department for a list of acceptable companies providing this service; you must pay the required evaluation fee.

The New York State Department of Civil Service has not prepared a test guide for this examination. However,candidates may find information in the publication "How to take a written test" helpful in preparing for this test. This publication is available on line at: www.cs.ny.gov/testing/localtestguides.cfm

Subjects of Examination:

Subjects of Examination: A written test designed to evaluate knowledge, skills and /or abilities in the following areas:

1. Office management

These questions test for knowledge of the principles and practices of planning, organizing and controlling the activities of an office and directing those performing office activities so as to achieve predetermined objectives such as accomplishing office work within reasonable limits of time, effort and cost expenditure. Typical activities may include but will not be restricted to: simplifying and improving procedures, increasing office efficiency, improving the office work environment and controlling office supplies.

2. Office record keeping

These questions test your ability to perform common office record keeping tasks. The test consists of two or more "sets" of questions, each set concerning a different problem. Typical record keeping problems might involve the organization or collation of data from several sources; scheduling; maintaining a record system using running balances; or completion of a table summarizing data using totals, subtotals, averages and percents. You should bring with you a hand-held battery- or solar-powered calculator for use on this test. You will not be permitted to use the calculator function of your cell phone.

3. Preparing written material

These questions test for the ability to present information clearly and accurately, and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.

4. Supervision

These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.

5. Understanding and interpreting written material

These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic. 

NOTICE TO CANDIDATES:  It is recommended that candidates use a quiet, hand held, solar or battery powered calculator.  Devices with typewriter keyboards, "Spell Checkers", “Personal Digital Assistants", "Address Books", "Language Translators", "Dictionaries", or any similar devices are prohibited.  You may not bring books or other reference materials.

INFORMATION FOR PROMOTION CANDIDATES

Unless otherwise indicated, the eligible list resulting from this examination will have a duration of four years and will not supersede existing promotional lists, if any.

RATINGS REQUIRED:  Test is rated on a scale of 100 with a passing mark at 70.  Test instructions may further divide the tests into parts and set minimum standards for each part.

Points will be added to scores of candidates who achieve a passing mark as follows: Seniority:  For each year of service in the classified service:

Less than 1 year……………………..................…0 points

1 year up to 6 years…………….…........................1 point

Over 6 years up to 11 years.....………......….........2 points

Over 11 years up to 16 years….…........….........…3 points

Over 16 years up to 21 years………..................…4 points

Over 21 years………………………..................…5 points

**IMPORTANT APPLICATION FEE - READ CAREFULLY**

A None filing fee is required for this exam. The required fee must accompany your application. Send or bring check or money order made payable to Erie County Personnel Department and write the examination number(s) on your check or money order. Do not send or bring cash, as the County cannot be responsible for cash payment. As no refund will be made, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.