Residence Requirements:

RESIDENCE REQUIREMENTS: THERE ARE NO RESIDENCY REQUIREMENTS FOR PARTICIPATION IN THIS EXAMINATION. There is one vacancy at the Erie County Medical Center Corporation.

Examples of Duties:

An Administrative Control Clerk performs clerical, communications and receptionist functions connected with the operation of the assigned area in the hospital;  

Operates a centrally located control center or a nursing unit office on a hospital floor;

Assembles and maintains patients' charts;

Prepares and forwards necessary requisitions for diagnostic testing via computer;

Coordinates scheduling of all patients' activities, procedures and room transfers via computer;

Processes patients' laboratory work through the use of a hospital computer (order entry, results inquiry, etc.);

Coordinates details involved in patients' admission, discharge or death, completes all appropriate paperwork and arranges transport and ambulance service;

Answers telephones; communicates with other hospital departments in obtaining services and solving problems relative to the unit and environment (housekeeping, dietary, security, etc.);

Requisitions SPD supplies and equipment; keeps area adequately supplied and orderly;

Maintains accurate census information and record keeping;

Performs direct patient contact work (e.g. checking patient arm bands, obtaining signatures for forms, mail delivery);

Performs other clerical duties as requested by nursing staff;

Participates in unit and hospital patient experience initiatives.

Qualifications:

MINIMUM QUALIFICATIONS:  Candidates must meet the following requirements on or before the date of the written test:

Graduation from high school or possession of a high school equivalency diploma and one year of clerical, receptionist, nursing or hospital aide experience*.

Notes:

NOTES: 1 * Completion of a one year or longer post high school secretarial course which included medical terminology course work may be substituted for the required experience.  2.  Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements.

The New York State Department of Civil Service has not prepared a test guide for this examination. However,candidates may find information in the publication "How to take a written test" helpful in preparing for this test. This publication is available on line at: www.cs.ny.gov/testing/localtestguides.cfm

Subjects of Examination:

Subjects of examination: A written test designed to evaluate knowledge, skills and /or abilities in the following areas:

1. Name and number checking

These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is usually presented in two or three columns, and you will have to determine how the entry in the first column compares with the entry in the second column and possibly the third. You will be instructed to mark your answers according to a designated code provided in the directions.

2. Office record keeping

These questions test your ability to perform common office record keeping tasks. The test consists of two or more "sets" of questions, each set concerning a different problem. Typical record keeping problems might involve the organization or collation of data from several sources; scheduling; maintaining a record system using running balances; or completion of a table summarizing data using totals, subtotals, averages and percents. You should bring with you a hand-held battery- or solar-powered calculator for use on this test. You will not be permitted to use the calculator function of your cell phone.

3. Operations with Letters and Numbers

These questions test for skills and abilities in operations involving alphabetizing, comparing, checking and counting. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given groups of letters and/or numbers.

NOTICE TO CANDIDATES:  Unless otherwise noted, candidates are permitted to use quiet, hand held, solar or battery powered calculators.  Devices with typewriter keyboards, "Spell Checkers", “Personal Digital Assistants", "Address Books", "Language Translators", "Dictionaries", or any similar devices are prohibited.  You may not bring books or other reference materials.

**IMPORTANT APPLICATION FEE - READ CAREFULLY**

A $20.00 filing fee is required for this exam. The required fee must accompany your application. Send or bring check or money order made payable to Erie County Personnel Department and write the examination number(s) on your check or money order. Do not send or bring cash, as the County cannot be responsible for cash payment. As no refund will be made, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.