Residence Requirements:

RESIDENCE REQUIREMENTS:  THERE ARE NO RESIDENCY REQUIREMENTS FOR PARTICIPATION IN THIS EXAMINATION.  The eligible list resulting from this examination will be used to fill one anticipated vacancy at the Erie County Medical Center.

Examples of Duties:

An Information Technology Systems Architect plans, desigs, implements and advises on highly-technical aspects of the Information Technology strategic direction of the Erie County Medical Center Corporation; 

Participates in the development of ECMCC’s Information Technology technical strategic direction, incorporating ECMCC’s mission, goals and budget;

Plans, designs and implements new and updates to information technology hardware, software systems and processes in order to ensure organizational success in technical strategy;

Performs analysis on current systems and technology in order to recommend potential changes or enhancements that will assist in adhering to technological strategic direction;

Creates processes and procedures for integrating new information systems with existing systems;

Ensures compliance with applicable procedures, laws, rules, regulations and accreditation standards in creating and implementing the technical direction;

Assists in creating and implementing policies and procedures to ensure systems and technology support organizational goals, financial objective and information technology security needs;

Defines and performs functionality tests; reviews and analyzes tests results and develops corrective solutions;

Participates in daily technical operations work such as systems analysis and engineering, network design analysis and engineering, application analysis, security analysis and general technical troubleshooting;

Oversees the maintenance of ECMCC’s fleet of information technology equipment;

Trains and leads lower-level staff on the implementation of new technology;

Assists in developing annual budgets and short- and long-term planning and manages applicable vendor contracts;

Prepares and presents various reports related to systems and related technology;

Keeps abreast of industry information and trends related to information technology systems, attends and participates in continuing professional education courses and programs;

Attends and participates in meetings, committees, seminars, training sessions and in-services.

ADDITIONALLY, IF ASSIGNED TO NETWORK FUNCTION: Creates firewall rules, performs VPN configuration and assists virtualization team with remote access concerns related to network or network security; performs troubleshooting of data networks ; ability to perform packet captures.

ADDITIONALLY, IF ASSIGNED TO VIRTUALIZATION FUNCTION: Creates and configures virtual machines; oversees balancing of server workloads across host servers while complying with licensing limitations.

ADDITIONALLY, IF ASSIGNED TO DATABASE ADMINISTRATION FUNCTION: Assists in web application development to include current markup languages, scripting languages and relational databases such as SQL; creates and maintains databases as needed, including maintenance plans and performance optimization; works with other IT staff to ensure database backups are maintained and maximized for database availability and uptime.

Qualifications:

MINIMUM QUALIFICATIONS:  Candidates must meet the following requirements on or before December 13, 2017:

A) Graduation from a regionally accredited or New York State registered college or university with a Master’s Degree and two (2) years of experience in healthcare IT systems analysis or network engineering which included clinical systems analysis or informatics analysis, one (1) year of which included administrative or supervisory experience; or:

B) Graduation from a regionally accredited or New York State registered college or university with a Bachelor’s Degree and four (4) years of experience in healthcare IT systems analysis or network engineering which included clinical systems analysis or informatics analysis, one (1) year of which included administrative or supervisory experience; or:

C) Graduation from a regionally accredited or New York State registered college or university with an Associate’s Degree or sixty (60) semester credit hours and six (6) years of experience in healthcare ITsystems analysis or network engineering which included clinical systems analysis or informatics analysis, one (1) year of which included administrative or supervisory experience; or:

D) An equivalent combination of training and experience as set by the limits of (A), (B) and (C).

Notes:

NOTES: 1. *Administrative experience is defined as the responsible planning, management and control functions of an organization or organizational unit including the development and/or approval of operating policy and procedures. 2. **Supervision – Responsible direction and control of subordinate employees.  This involves the assignment of work, approval of work, training, evaluation and discipline of employees.  The supervisory aspects must be an integral part of the job, not incidental or occasional.   3. Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirements. 4. Your degree and/or college credit must have been awarded by a regionally accredited college or university or one recognized by the New York State Education Department as following acceptable educational practices. A grade of "D" or better is necessary for a course to be credited as successfully completed. If your degree and/or college credit was awarded by an educational institution outside of the United States and its territories, you must provide independent verification of equivalency. You can write to this Department for a list of acceptable companies providing this service; you must pay the required evaluation fee.

Notice to Candidates:

Transcripts will now be accepted by the Department of Personnel ONLY at time of application.

All subsequent transcripts must be submitted at time of interview.

The New York State Department of Civil Service has not prepared a test guide for this examination. 

Subjects of Examination:

The examination will consist of two parts: a rated evaluation of training and experience and a qualifying PC-administered test. You must pass the evaluation of training and experience in order to take the qualifying PC-administered test. You must pass both tests in order to be considered for appointment. Only your rating on the evaluation of training and experience will be considered when computing final scores

Rated Evaluation of Training and Experience

You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job's areas and to provide the name and contact information for someone who can verify your information. The information you provide about your experience will be rated against the following areas:

User Support

Network Administration

Data Communications

Business/Systems Analysis

Qualifying Tests:

Only a sufficient number of candidates needed to fill the present vacancy will be called to take part in this qualifying portion of the examination. As additional vacancies occur, other candidates who pass the evaluation of training and experience will be invited to take the qualifying tests. 

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Qualifying Multiple-Choice Test of Logical Reasoning and Interpreting Instructions for Computer-Related Positions

These questions test for ability to reason logically and interpret instructions in a computer-related context. They cover verbal and quantitative reasoning, flowchart interpretation and applying written directions. The verbal and quantitative reasoning questions include logical implications (e.g., if A and B, then C) and relations (e.g., greater than). Knowledge of addition, subtraction, multiplication and division is necessary, but neither mathematical sophistication nor computational speed is needed. The flowchart interpretation questions require prior knowledge of flowchart conventions. The interpreting instructions questions provide the instructions and specific rules for applying them. All the information needed to answer the questions is presented with the questions.

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Qualifying Simulation Test on Working Effectively with Others to Solve Job-Related Problems

This test requires candidates to assume the role of a staff member in an Information Technology work group who is working with colleagues during a time of change in policy or procedure, in a particular agency. During the test, candidates will be required to deal with obstacles within the working environment, which includes peer relations and the demands of handling multiple tasks. Candidates will be required to demonstrate the ability to be flexible, creative and persistent as a team player. They will also need to demonstrate the ability to cooperate, show initiative, and establish positive working relationships with peers and administrators.

____________________

Qualifying Simulation Test of User Support and Training

The test requires candidates to assume the role of a staff member in a Help Desk support unit. Candidates will be presented with a users problem. During the course of handling the problem, candidates will be required to: demonstrate communication skills, apply troubleshooting practices and tools, determine the appropriate level of training needed by the user, and educate the user on the proper use of computers.

Qualifying test scores may be banked and applied to future examinations for titles that require the same test plan.

WAIVER POLICY FOR QUALIFYING TEST: If a candidate has previously passed an IT qualifying Test prepared by the New York State Department of Civil Service within the last two years and using the same test plan as announced, the qualifying test may be waived. A candidate requesting such a waiver must submit verifiable evidence of passing the qualifying test, including the name of the Civil Service agency that administered the test and the test date.

Retest Policy:  Candidates who fail the qualifying PC-administered test may request one retest by writing to the Commissioner of the Erie County Department of Personnel.  A waiting period of 6 months is required before the retest is administered; scheduling for retests  is based on needs to fill a present vacancy.  

**IMPORTANT APPLICATION FEE - READ CAREFULLY**

A $20.00 filing fee is required for this exam. The required fee must accompany your application. Send or bring check or money order made payable to Erie County Personnel Department and write the examination number(s) on your check or money order. Do not send or bring cash, as the County cannot be responsible for cash payment. As no refund will be made, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.