Residence Requirements:

CANDIDATES MUST HAVE BEEN LEGAL RESIDENTS OF ERIE COUNTY FOR AT LEAST ONE MONTH IMMEDIATELY PRECEDING THE DATE OF THE WRITTEN TEST AND MUST BE LEGAL RESIDENTS OF ERIE COUNTY AT THE TIME OF APPOINTMENT. There is one anticipated vacancy at the Erie County Clerk's Office. 

Examples of Duties:

A Motor Vehicle Representative-Spanish Speaking reviews and approves applications, collects fees and processes motor vehicle license and registration documents;

Performs a variety of clerical functions related to the processing of license and registration documents;

Answers questions and gives information to the public; Receives, reviews and processes license and registration documents by means of teleprocessing or manual devices;

Types and verifies data from original documents for computer input and processing;

Verifies identification and ownership documents for validity;

Complies with State requirement for proof of identify procedures for issuance of licenses, non-drivers ID’s and registrations;

Determines cause of malfunction or rejection response by computer and takes appropriate action;

Requests additional data from applicant if central computer is unable to process transaction;

Computes fees, collects payments and makes change;

Issues New York State driver’s licenses, permits, and registrations;

Reconciles transactions and payments received;

Determines eligibility for issuance of Conditional and Restricted use license and counsel clients on license and insurance related suspensions and/or revocations.

Qualifications:

MINIMUM QUALIFICATIONS:

Graduation from high school or possession of a high school equivalency diploma and one (1) year of office experience which included both the handling of cash and the keeping of financial records.

SPECIAL REQUIREMENT: Must be able to converse fluently in Spanish as spoken in the Buffalo Metropolitan area.

Notes:

1.  Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full time experience requirements.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at:https://www.cs.ny.gov/testing/testguides.cfm.

Subjects of Examination:

This examination includes: Part 1. A weighted multiple-choice written test; and Part2. A qualifying Spanish Language Oral Proficiency Test.

Part 1. Subjects of Examination: A test designed to evaluate knowledge, skills and /or abilities in the following areas.

Cashiering Principles and Practices
These questions are designed to test for an understanding of such things as proper cashiering practices; terminology; and cashiering issues pertaining to currency, checks and other negotiable instruments.

Name and number checking
These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is usually presented in two or three columns, and you will have to determine how the entry in the first column compares with the entry in the second column and possibly the third. You will be instructed to mark your answers according to a designated code provided in the directions.

Customer service
These questions test for knowledge of techniques used to interact with other people, to gather and present information, and to provide assistance, advice and effective customer service in a courteous and professional manner. Questions will cover such topics as understanding and responding to people with diverse needs, perspectives, personalities, and levels of familiarity with agency operations, as well as acting in a way that both serves the public and reflects well on your agency.

Understanding and interpreting written material
These questions test for the ability to understand and interpret written material. You will be presented with brief reading passages and will be asked questions about the passages. You should base your answers to the questions only on what is presented in the passages and not on what you may happen to know about the topic.

NOTICE TO CANDIDATES: Unless otherwise noted, candidates are permitted to use quiet, hand held, solar or battery powered calculators. Devices with typewriter keyboards, "Spell Checkers", “Personal Digital Assistants", "Address Books", "Language Translators", "Dictionaries", or any similar devices are prohibited. You may not bring books or other reference materials.

Part 2. THE SPANISH LANGUAGE ORAL PROFICIENCY TEST is designed to evaluate the candidate's proficiency in the Spanish language, at the level appropriate for the title being filled. A Level 3 proficiency in the above language is required to pass this qualifying test for this title. This is equivalent to having a working oral language proficiency with understandable, smooth expression at a conversational level of communication. 

Based on the ranking on the written test, only a sufficient number of candidates needed to fill the present vacancies will be called to take part in the qualifying language oral proficiency test. As additional vacancies occur, other candidates who were successful on the written test portion of the examination will be invited to take the qualifying language oral proficiency test. The language oral proficiency test will be rated on a pass-fail basis. Candidates must pass both the written test and the qualifying foreign language oral proficiency test in order to be eligible for appointment.

**IMPORTANT APPLICATION FEE - READ CAREFULLY**

A $20.00 filing fee is required for this exam. The required fee must accompany your application. Send or bring check or money order made payable to Erie County Personnel Department and write the examination number(s) on your check or money order. Do not send or bring cash, as the County cannot be responsible for cash payment. As no refund will be made, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.