Senior Patient Financial Services Representative

Modified: April 5, 2017 8:16am

COUNTY OF ERIE - DEPARTMENT OF PERSONNEL
invites applications for the position of:

Senior Patient Financial Services Representative

#63-544 - Open Competitive (open to the public)

Salary: $35,641 - $44,879 Annually
Opening Date: April 5, 2017
Closing Date: May 3, 2017
Application fee: $20.00

Residence Requirements:

RESIDENCE REQUIREMENTS: THERE ARE NO RESIDENCY REQUIREMENTS FOR PARTICIPATION IN THIS EXAMINATION. There are seven vacancies at the Erie County Medical Center Corporation. 

Examples of Duties:

A Senior Patient Financial Services Representative supervises and participates in the billing functions, collecting and accounting for monies received, and denials prevention analysis in the Hospital Billing Department for the Erie County Medical Center Corporation; 

Participates in and supervises employees engaged in billing functions, collecting and accounting for monies received , and denial prevention analysis; Assist in creation, development, analysis, distribution and monitoring of various reports;

Communicates and enforces policies and procedures with lower-level employees;

Assists in the planning and oversight of training for current and new staff on new and updated procedures;

Assists with organization of work and establishing priorities;

Evaluates work performed by subordinate employees to verify processing is consistent with ECMCC policies, payer contracts and applicable regulations;

Assists in coordination and evaluation of subordinate employees;

Assists in monitoring and documentation of staff time and attendance;

Participates in meetings, workgroups and continuing education sessions to assist in the development of process improvements and maintenance of appropriate level of staff support;

May serve as a liaison to Patient Financial Services staff.

Qualifications:

MINIMUM QUALIFICATIONS:  Candidates must meet one of the following requirements on or before the date of the written test: 

A.) Graduation from a regionally accredited or New York State registered college or university with an Associate’s Degree in Business, Finance, Accounting, or closely related field and two (2) years of experience in hospital or healthcare billing*; or:

B.) Graduation from high school or possession of a high school equivalency diploma and four (4) years of experience in hospital or healthcare billing*; or

C.) An equivalent combination of training and experience as defined by the limits of (A) and (B).

Notes:

NOTES: 1.) *Completion of a certificate program in Medical Billing or Medical Reimbursement may be substituted for one (1) year of hospital or healthcare billing experience.  2.) *A Bachelor’s Degree in Business, Finance, Accounting or closely related field may be substituted for one (1) year of hospital or healthcare billing experience. 3.) Verifiable part-time and/or volunteer experience will be pro-rated toward meeting full-time experience requirement.  4.) Your degree and/or college credit must have been awarded by a regionally accredited college or university or one recognized by the New York State Education Department as following acceptable educational practices. A grade of "D" or better is necessary for a course to be credited as successfully completed. If your degree and/or college credit was awarded by an educational institution outside of the United States and its territories, you must provide independent verification of equivalency. You can write to this Department for a list of acceptable companies providing this service; you must pay the required evaluation fee.

Notice to Candidates: Transcripts will now be accepted by the Department of Personnel ONLY at time of application.
All subsequent transcripts must be submitted at time of interview.

Examination date:

June 10, 2017

Applications Must Be Postmarked or Hand Delivered By:

May 3, 2017

The New York State Department of Civil Service has not prepared a test guide for this examination. However,candidates may find information in the publication "How to take a written test" helpful in preparing for this test. This publication is available on line at: www.cs.ny.gov/testing/localtestguides.cfm

 

Subjects of Examination:

 Subjects of examination: A written test designed to evaluate knowledge, skills and /or abilities in the following areas:

1. Arithmetic computation with calculator

These questions test for the ability to use a calculator to do basic computations. Questions will involve addition, subtraction, multiplication and division. You may also be asked to calculate averages, to use percents, and to round an answer to the nearest whole number. You should bring with you a hand-held battery- or solar-powered calculator for use on this test. You will not be permitted to use the calculator function of your cell phone.

2. Name and number checking

These questions test for the ability to distinguish between sets of words, letters, and/or numbers that are almost exactly alike. Material is usually presented in two or three columns, and you will have to determine how the entry in the first column compares with the entry in the second column and possibly the third. You will be instructed to mark your answers according to a designated code provided in the directions.

3. Office record keeping

These questions test your ability to perform common office record keeping tasks. The test consists of two or more "sets" of questions, each set concerning a different problem. Typical record keeping problems might involve the organization or collation of data from several sources; scheduling; maintaining a record system using running balances; or completion of a table summarizing data using totals, subtotals, averages and percents. You should bring with you a hand-held battery- or solar-powered calculator for use on this test. You will not be permitted to use the calculator function of your cell phone.

4. Operations with Letters and Numbers

These questions test for skills and abilities in operations involving alphabetizing, comparing, checking and counting. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given groups of letters and/or numbers.

5. Supervision

These questions test for knowledge of the principles and practices employed in planning, organizing, and controlling the activities of a work unit toward predetermined objectives. The concepts covered, usually in a situational question format, include such topics as assigning and reviewing work; evaluating performance; maintaining work standards; motivating and developing subordinates; implementing procedural change; increasing efficiency; and dealing with problems of absenteeism, morale, and discipline.

NOTICE TO CANDIDATES:  It is recommended that candidates use a quiet, hand held, solar or battery powered calculator.  Devices with typewriter keyboards, "Spell Checkers", “Personal Digital Assistants", "Address Books", "Language Translators", "Dictionaries", or any similar devices are prohibited.  You may not bring books or other reference materials.

**IMPORTANT APPLICATION FEE - READ CAREFULLY**

A $20.00 filing fee is required for this exam. The required fee must accompany your application. Send or bring check or money order made payable to Erie County Personnel Department and write the examination number(s) on your check or money order. Do not send or bring cash, as the County cannot be responsible for cash payment. As no refund will be made, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.