Emergency Medical Services (EMS)

Contact Information

Phone: 716.681.6070
Fax: 716.681.5256
24 Hour Dispatch: 716.898.3696 



About MERS Control:

Under the direction of the EMS Division, MERS Control serves as the County's emergency dispatch center, dispatching ambulances for the City of Buffalo, NYS Thruway and the Buffalo Niagara International Airport (B.N.I.A.).

Additionally, MERS Control coordinates the countywide ambulance-to-hospital Medical Emergency Radio System (MERS). MERS Control also acts as the after-hours answering point for the Erie County Department of Emergency Services and the Erie County Department of Health.

For more information call 716-681-6070, or send a fax to 716-681-5256.