Online Complaint/Question Intake Form

ECDOH Online Service Requests & Complaint System

For urgent issues, please call (716) 961-6800 during regular business hours, Monday - Friday, 8:30am - 4:30pm. (Outside of regular business hours, please call (716) 961-7898)

Please do NOT use this system if:

  • You are reporting an emergency -- dial 911 immediately
  • You are concerned about Carbon Monoxide (CO) gas or other poisons -- leave the site immediately and dial 911
  • You are reporting a food related illness -- call (716) 858-7697
  • You have no heat -- call (716) 961-6800 Mon-Fri, 8:30am-4:30pm. (Outside of these hours, please call (716) 961-7898)
  • You are reporting an animal bite -- call (716) 961-6800 Mon-Fri, 8:30am-4:30pm. (Outside of these hours, please call (716) 961-7898)
  • Your question requires an immediate response  
  • You are a facility operator reporting an incident
  • This is the website for the ECDOH in Erie County, NY. For Erie County, PA click here


  • Please refer to our FAQs (Frequently Asked Questions) as you may find your answer there.
  • Please select a topic from the options below, enter the information requested and click on the submit button.    

Most Frequent Requests for Service/Complaints

Additional Topics

Frequently Requested


Phone: (716) 858-7690

Fax: (716) 858-8701

Erie County Department of Health (ECDOH)
95 Franklin Street
Buffalo, New York 14202

ECDOH Locations

Western New York 211