Regular HEAP Benefit


Download the HEAP Application:

LDSS-3421 (English)

LSSS-3421 (Spanish)

You may also be able to receive an application through the mail. You can call the HEAP Application Request Line at 858-1969.

Please drop off the completed HEAP application or mail it to:


Erie County HEAP office

460 Main Street

2nd Floor

Buffalo, NY 14202

(HEAP Office Hours:  8:00 a.m. - 4:00 p.m.)

In writing:

Print and mail the completed HEAP application


Emergency HEAP Benefit

Clients with a shut-off notice are encouraged to call the HEAP hotline at 858-7644 for information. A client may need to report to the HEAP Office for assistance.

Clients with service on and no shut-off notice are encouraged to apply by mail or online.


Heating (Furnace) Equipment Repair and Replacement

Please return the completed HERR application to the Erie County HEAP Office with the appropriate documentation.