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Single Point of Access and Accountability (SPOA)


The adult Single Point of Access and Accountability (SPOA) provides timely access to intensive community based Care Coordination, Assertive Community Treatment (ACT), and/or Housing services and supports for adults with severe mental illness. Care Coordination, ACT, and/or Housing services are intended for individuals who are at high risk of further system penetration, who are unable to maintain community based linkages and important supports, such as; Psychiatric treatment and medication management, Medical provider and treatment, Housing & housing crisis management, Substance Abuse treatment, Financial, Social Supports and Legal.

An integrated SPOA (care coordination, ACT. and housing) will improve access, foster early engagement with individuals, and provide priority services to individuals at high risk of system penetration. This includes individuals who are transitioning from institutional settings back into the community (i.e. psychiatric hospitalization or incarceration) and individuals that have a high risk of future or a history of deep end, high cost system penetration (i.e. psychiatric or medical ER visits or hospitalization, homelessness, or incarceration). The goal of SPOA is to have the right person, in the right service, at the right time, for the right length of time, achieving the right outcomes.

For more information, please contact Tara Karoleski at (716) 858-7059.