Some Frequently Asked Questions for the Insurance Resource Center

Q: I am about to become eligible for Medicare, what options do I have to fill the gaps?
A: You could choose a Medicare supplemental plan, or an individual Medicare Advantage Plan or a plan from your former employer or Medicaid.

Q: What is the difference between Medicare and Medicaid?
A: To be eligible for Medicare, you must be 65 years or older, or receive Social Security Disability benefits. To be eligible for Medicaid, you must meet limited income and resource requirements.

Q: What is the best way to pick a Medicare Part D plan?
A: The best way to choose a plan is to find one that covers your prescriptions. It is also important to pick a plan that has few if any restrictions; such as requiring prior approval from the insurance company before they will cover a medication, requiring step therapy or has quantity limits.

If you have a question regarding health insurance, please e-mail us: - the answer may show up here, but regardless, you'll get help with your questions and issues.


Phone: (716) 858-8526

Erie County Department of Senior Services
95 Franklin Street, 13th Floor
Buffalo, New York 14202

Office hours: Monday-Friday 8:30 am - 5:00 pm