title_header

ERIE.GOV | Your information resource from the government of Erie County, New York


County Executive Elected Officials County Departments Living In Erie County Visiting Erie County Growing your business in Erie County State and regional municipalities

Frequently Asked Questions (FAQ)


General Frequently Asked Questions


Police Services Division FAQ's


Civil Process Division FAQ's


Domestic Violence Unit FAQ's


 Jail Management Division FAQ's

 

 


General FAQ Answers


What department within the Erie County Sheriff's Office, would I call for Crime Prevention pamphlets?

Call the Crime Prevention/Community Relations Unit of the Erie County Sheriff's Office:
General topics: (716) 858-8863
Drugs: (716) 858-6305


My new job requires non-criminal fingerprinting, who do I call for information?

Call the Fingerprinting Non-Criminal Application Department at: (716) 858-6566


Does the Erie County Sheriff's Office issue a Photo Identification Card to citizens?

The Erie County Sheriff's Office discontinued Photo Identification cards to the general public in the year 1982. One can call the New York State Department of Motor Vehicles in your area and ask about a New York State Non-Drivers Identification card or consult the local community center in your immediate area of residence.


I'm interested in taking an exam for Road Patrol Deputy, Holding Center Deputy, Correctional Facility Deputy or other position with the Erie County Sheriff's Office. Where would I find out information on possible jobs?

Information on most county jobs can be found on the Erie County Web-page at the following location: http://www.erie.gov/employment Or Information and applications are available at: Erie County Personnel (95 Franklin Street, City of Buffalo, Room 604) (716) 858-8484. Applications are available at all City of Buffalo and Erie County Public Library Branches, Town and Village Halls, County Office Buildings, the New York State Employment Service and at some non-profit agencies. You can also download an application from the County of Erie web-site. If you don't already have it installed on your computer, you'll need to download free, Acrobat Reader software from Adobe Systems to view and print the file.

The titles of current exams are also available on the Civil Service Exam Line, a 24 hour taped message at (716) 858-8729. Any Deputy Sheriff Exams that are posted on the Erie County Exam site will also be posted on the Sheriff's web-site.


Where would I call to find out information regarding the Erie County Sheriff's Office Citizen Police Academy?

Call the Sheriff's Training Academy at (716) 270-5382. Be sure to leave a complete message with name address, zip code and of course return phone number.


I am interested in the Erie County Sheriff's Explorer Unit, where would I call to get further information on this Sheriff's youth organization?

 Call (716) 743-6194 to ask for further information on the Sheriff's Explorer Unit.

 


Police Services Division FAQ Answers

 
What department would I call when I have questions regarding a narcotic arrest?

Answer! Call the Erie County Sheriff's Office Narcotics Squad: (716) 858-7755
If an emergency always call 9-1-1

 
How do I acquire an Erie County Sheriff's Office Traffic Accident report or information?
 

Crash Reports are now available online at www.crashdocs.org. To obtain an accident report taken by the Erie County Sheriff's Office, click the above link, and in the "I was in an Accident" area type in at least the state where it occurred and the agency taking the report. After filling in this information, click the "Find a report" button. You must then enter your name, the date of the accident, and the accident report number to obtain a secure copy of your crash report.

If you have any questions, please call (716) 858-2706.

 
How Would I Acquire an incident report?

(You need a copy of the report)
Call the Erie County Sheriff's Office Detective Bureau at:
(716) 667-5216 or (716) 667-5208

 
How would I acquire a Fire Investigation report?

Call the Erie County Sheriff's Office Fire Investigators at:
(716) 667-5204 or (716) 667-5261.

 
Who would I call regarding Criminal History or Employment Review?

Call the Erie County Sheriff's Office ID Bureau at:
(716) 667-5216 or (716) 667-5208

 
Who would I call regarding the surrender and pick-up of a fire-arm (non-emergency)?

Call the Erie County Sheriff's Office Weapons & Ordnance Unit at: 
(716) 667-5247 or (716) 667-5235

 
Who would I call regarding Pistol Permit information?

Call the Erie County Pistol Permit Bureau at:
(716) 858-6600

 
Where would I call to report crime of non-emergency nature, but want to keep it anonymous in the Village of Springville and surrounding area of Erie County?

Anyone can call the Erie County Sheriff's Office at (716) 858-2903. The information will be forwarded to Sheriff's Deputies and Detectives who will attempt to use the information to solve crimes and to prevent crimes.

 
I would like to talk to a Marine Division Officer, where would I call?

 If the call is an emergency, please call 9-1-1
If you need a marine pamphlet or some minor information, please call the Patrol Headquarters at (716) 858-2903 and advise the Dispatcher that you would like a Marine Deputy to call you when its convenient. Be sure to advise of all pertinent information so the Sheriff's Marine Deputy can be prepared.

 
Who would I call in case of a Bomb Threat?

Write down any and all information that the caller gave you. Immediately call 9-1-1 and inform the police agency of the call, they will contact us if necessary. Inform your boss or owner of the business. Take notice of any strange packages and strange individuals that may have been on the business property.

The Erie County Sheriff's Office Bomb Squad may or may not be called to your work site. The Sheriff's Bomb Squad's telephone number is (716) 667-5235. If they are not in, please advise the police operator what the emergency is and they will contact the Bomb Squad immediately.

To contact the Sheriff's Departments Radio Room / Dispatch directly, please dial (716) 858-2903. 


Civil Process Division FAQ Answers

 
What is the location, hours of operation, phone numbers for the Civil Process Division?

  • The Civil Process Division is located at 134 W. Eagle St., 4th Floor, Buffalo, NY 14202
  • Hours of Operation are 9AM to 5PM, Monday thru Friday, excluding legal holidays
  • The Civil Process Division can be reached at (716) 858-7606
  • The Civil Process Division can be faxed at (716) 858-7621

 
Must I come down to the Civil Division's office, or can I file papers via mail?

  • Papers may be filed by mail, but call to confirm required documents.

 
What forms of payment are accepted?

  • Cash, certified or cashier's check and attorney checks only.

 
How can I evict a tenant?

  • Legal eviction (note: landlord lockouts are not legal evictions) must be done through the local court in the municipality where the premises are located.  Call the court clerk / personnel, who will walk you through the steps.

 
Can I seize a debtor's bank account?

  • Yes, although new laws provide certain protections for individual debtors (rather than businesses).

 
Where do I file my transcript of judgment?

  • At the County Clerk's Office, 92 Franklin St., Buffalo, NY 14202

 
What are the costs for your services and who pays for them?

  • Costs vary greatly; refer to the Civil Process Division's website pages for details.  The creditor (ie: the one owed the money) pays all associated fees in advance.  However, all fees, provided enough money is collected to cover them, are reimbursed before applying any money to the judgment interest & balance.

 
How long are money judgments good for?

  • Money judgments are valid for 20 years.

 
What rate of interest is applied to money judgments?

  • The rate is 9% per year.

 
What type or kind of debtor's property is able to be seized and sold?

  • Generally speaking, any property where ownership of the debtor can be established - is able to be seized and sold.  See the Civil Process Division's website for details.

Domestic Violence FAQ Answers


What department within the Erie County Sheriff's Office, would I call for Crime Prevention pamphlets?

Call the Crime Prevention/Community Relations Unit of the Erie County Sheriff's Office:
General topics: (716) 858-8863
Drugs: (716) 858-6305


Where would I call for a Crime Prevention lecture? ( Dare, Drugs, Driving Safety, kids safety, Robbery Prevention, Street Smarts for Employees, DWI, Bike & Helmet etc
.)

Call the Crime Prevention/Community Relations Unit located: 134 West Eagle St, Suite 532,
Buffalo, New York 14202 General Topic: (716) 858-8863
Public Awareness Is Prevention - Drugs & Violence: (716) 858-6305


Who would I call regarding Domestic Violence information?

In an emergency always call the police at telephone number 9-1-1
Haven House - (716) 884-6002 Can help and assist you
Crisis Services - (716) 834-3131 can help and assist you

You can also call the Chief of Domestic Violence & Violence Prevention Education Programs at:
(716) 858-6168 Or the Sheriff's Rural Rim Project at (716) 662-1705, where a deputy sheriff and an advocate are present to answer all your questions.


What is the Sheriff's Family Court Warrant Enforcement Unit?

The Family Court Warrant Enforcement Unit serve's Family Court Summonses and warrants. The Unit also serves Welfare Fraud Warrants for the Department of Social Services.


My children's father is not making support payments. What can I do?

Support enforcement starts with the Support Collection Unit, (716) 858-8909. From there, the case proceeds to the Family Court and the presiding Judge decides if a warrant or summons is necessary to produce the defendant in court.


Can the Sheriff's Family Court Warrant Enforcement Unit force payment of child support?

No! The Sheriff's Family Court Warrant Enforcement Unit does not seize money or property, or enforce judgments or garnishee payments.


My Children's father lives in Canada or another state. Can he be served or forced to pay?

This issue is decided on a case by case basis, and you must contact Support Collections or the Erie County Attorney's Office at (716) 858-2200 for advice on how to proceed.


My support order is from another state. Can a warrant or summons from another state be served Here in Erie County?

Yes a summons can be served. A warrant will be served if the other state will transport that person back to that state for court proceedings.

A warrant has been issued for someone from Family Court. They have moved since the Warrant was issued.

Please call the Sheriff's Family Court Warrant enforcement Unit at (716) 858-6158. Any information on locating a person is always helpful.


Who would I call regarding Sex Offense information regarding the (Sex Offense Registry)?

Call the Erie County Sheriff's Office, family Offense Unit at: (716) 858-6102.
Ask to talk to the person that is most informed on this topic.


Where can I report offenses against the family like child abuse, parent abuse, etc?

If the offense is of an emergency nature, immediately call the police at 9-1-1
If you would like to talk to a Detective from the Sheriff's family Offense Unit, call
(716) 858-6102.


Jail Management Division FAQ Answers

Where is the Erie County Holding Center Located?  

40 Delaware Avenue, Buffalo, NY 14202

Back to top

Where is the Erie County Correctional Facility Located?  

11581 Walden Avenue, Alden NY  14004

 

Back to top

 

Visiting Hours at the ERIE COUNTY HOLDING CENTER Are:

Monday to Thursday as follows:

Monday:

Sign–Up 6:30 am until 10:45 am
7:30 am – 11:45 am (closed from 12:00 noon – 1:00 pm for lockdown)
Sign–Up 12:30 pm until 1:30 pm
1:00 pm – 2:30 pm (closed at 2:30 pm) 

Tuesday, Wednesday, and Thursday: 

Sign-Up 6:30 am until 10:45 am
7:30 am – 11:45 am (closed from 12:00 noon – 1:00 pm for lockdown)
Sign–Up 12:30 pm until 1:30 pm
1:00 pm – 2:30 pm (closed from 2:30 pm – 3:30 pm for lockdown)
Sign–Up 3:00 until 4:15 pm
3:30 pm – 5:15 pm (closed from 5:30 pm – 6:30 pm for lockdown)
Sign–Up 6:00 pm until 9:30 pm
6:30 pm – 10:30 pm (closed at 10:30 pm)

****LOBBY WILL BE CLOSED DURING LOCKDOWNS****

ALL VISITS WILL BE 1 HOUR VISITS ONLY 

What are the Visiting Times for the Erie County Correctional Facility?

Visiting Schedule- Saturday – Wednesday
7:00 AM- 2:30 PM
Visitor signup: Begins at 6:30 AM – 1:45 PM for 1 hour visit
2:00 PM for half hour visit 

Back to top

What can I expect when I enter the Holding Center?

  •  You must clear the metal detector to enter the visiting room (strongly suggested to wear sneakers)
  •  You will need medical documentation for all medical devices on your person 
  •  You will be required to submit to a K-9 search 
  •  You must dress appropriately 
  •  You will not be admitted if you have any of the following on: 
    •  ORANGE CLOTHING OF ANY KIND 
    •  See through clothing 
    •  Hats, scarves or hoods 
    •  Shirts with inappropriate symbols or messages 
    •  Suit coats 
    •  Overly alluring, suggestive or revealing clothing 

The final decision as to the appropriateness of dress lies with the sergeant assigned to the visiting area.

You must clear the metal detector to enter the visiting room the visiting room (strongly suggested to wear sneakers) 

What types of personal identification do I need to bring to the Holding Center?  Can I bring my child to the Holding Center to visit an inmate?

Acceptable forms of identification include:  

  •  Valid New York State Driver's License
  • Valid New York State Non-Driver's License
  • Valid Driver's License issued by any other state or province
  • Valid United States Military Identification Card
  • Valid Passport

 

Back to top

 

Can I bring my child to the Holding Center to visit an inmate?

 


Parents or legal guardians who wish to bring a child (anyone under 18 years of age) to visit a prisoner, must provide adequate identification for the child. Identification for the child MUST INCLUDE:

  • The child's birth certificate (original or certified copy)
  • Adoption papers (original or certified copy)
  • Guardianship papers (original or certified copy)
  • Student identification card issued by a recognized school district
  • Student bus pass
  • New York State Learner's permit
  • Any person under the age of 18 must be accompanied by a parent or legal guardian to visit an inmate in the facility
  • Only 1 child will be allowed per adult
  • Children are not to be left in the public lobby without a parent or guardian
  • Children will not be allowed to run, scream, or shout in the visiting area
  • Only one child and one adult will be allowed to visit an inmate at any one time. 

Back to top

Can I drop off clothing to an inmate?

Court Clothing: (Holding Center and Correctional Facility) 

Court Clothing may be dropped off/exchanged 5 days per week (Monday – Friday), between 7:00 AM- 11: 15 AM and 12:30 PM- 2:15 PM. ONLY. 

ONE outfit (no orange clothing), ONLY, will be allowed for court (two if on trial). This outfit includes pants (no metal decorations/attachments), shirt (no logos or hoods), a dress, or a two or three-piece suit (no clip on ties, no belts). Jackets or coats will only be accepted during the months of October through March. 

CLOTHING SPRAYED WITH COLOGNE OR PERFUME WILL NOT BE ACCEPTED. 

If any inmate wants to change court clothing, arrangements must be made with your family/friends to pick up the court clothing already stored in your clothing bag. 

THE JAIL MANAGEMENT FACILITIES WILL NO LONGER ALLOW CLOTHING OR PACKAGES TO BE DROPPED OFF AT ANY JMD FACILITY. THE FOLLOWING ALLOWABLE CLOTHING IS ACCEPTED VIA THE MAIL ONLY. 

ALLOWABLE PACKAGE ITEMS - MUST BE MAILED TO THE FACILITY IN ORIGINAL PACKAGING.  INMATES CAN RECEIVE ONLY 1 PACKAGE OF EACH OF THE FOLLOWING PER STAY: 

  • 6 pairs of white socks
  • 6 T-shirts (white, no logos, lettering, no pockets)
  • 6 pair of underwear-briefs/boxers (must be white)
  • 6 bras (no bones or underwire bras)
  • 5 Books or magazines
  • 2 Newspapers

Back to top 

What types of property will not be accepted by the Holding Center?

NO SNEAKERS will be allowed as incoming property.  The only sneakers allowed into the facility are those purchased on the inmate commissary or those worn into the facility by an inmate at the time of his/her arrest. 

NO sweat suits, jogging suits, shorts, hooded shirts, pajamas, robes or any other item of clothing will be accepted. 

NO belts, boots, shoes, sandals with steel toes, rivets, metal buckles, etc. will be accepted. 

RELIGIOUS AND/OR EDUCATIONAL MATERIAL WILL ONLY BE ACCEPTED IN SOFT-COVERED EDITIONS THROUGH THE MAIL ONLY. 

*NOTE*: ALL PRINTED MATERIAL (magazines, newspapers and books) ARE ACCEPTED THROUGH THE MAIL ONLY.  Inmates may receive printed materials or publications from any source.  Magazines must be dated current month and in new condition.  If any printed materials pose a threat to the safety, security or good order of the facility, those materials will be forwarded to the Superintendents’ Office for determination.  If the printed materials are found to be in need of censoring, the Superintendent will notify in writing the inmate as well as the sender within 48 hours of receipt of a periodical and within 7 days for a publication/book.  If incoming printed material may involve a criminal offense, the appropriate authorities will be notified for criminal prosecution.  Due to the limited amount of space, inmates will be allowed no more than five (5) books or magazines and two (2) Newspapers in their cell at one time.  This includes books from the facility library. 

UNACCEPTABLE MATERIAL:  may include but is not limited to: 

  1. Text descriptive of actual or attempted jail escapes.
  2. Material (s) related to drugs, gangs, weaponry or locksmithing.
  3. Material(s) or photographs with an explicit sexual theme, which displays frontal nudity or penetration of any sort.
  4. Polaroid photographs or other instant photographs.
  5. The Superintendent of the facility has the final determination when censoring printed materials. 

**********ALL UNACCEPTABLE MATERIALS WILL BE RETURNED TO SENDER********** 

THE FOLLOWING ITEMS WILL NOT BE ACCEPTED at the facility or through the mail:  Personal checks, nude personal photographs, musical greeting cards, oversized greeting cards, plastic-type cards, telephone calling cards, personal identification cards, sonograms (plastic x-ray type), Polaroid’s (whole or altered), more than ten (10) photo-graphs, medicine, personal hygiene items such as deodorant, hair products, combs, brushes, toothpaste, tooth- brush, shampoo, soap, washcloths, towels, cosmetics, metal or wooden crosses, chains, neck-laces, medallions, rings, watches, brace- lets, stamps, writing paper, envelopes, pens, pencils, crayons, colored pencils, pantyhose, metal objects, plastic objects, glue substances, decals, stickers, artwork: beaded, painted, glued, stringed, etc., belts, food items, candy, cologne or perfume, cassette tapes, electrical items such as radios, tape players, televisions, lottery tickets, hair, tobacco products. 

IN OTHER WORDS, any item which can be purchased in the inmate commissary and which is sent through the US mail will be considered contraband- and will be returned to sender at THEIR expense. 

Back to top

I want to send an inmate mail - how do I address it?

Mail should be addressed to an inmate as follows:

Inmate's name and ICN # (on the inmate's bracelet)
Erie County Holding Center
40 Delaware Avenue
Buffalo, New York 14202 

OR 

Inmate's name and ICN # (on the inmate's bracelet)
Erie County Correctional Facility
11581 Walden Avenue
Alden, New York 14004 

Back to top

I want to give an inmate money - how do I go about that?

If you wish to provide money for an inmate while they are at the Holding Center, you may deposit it at the cashier's window located on the first floor near the Delaware Avenue entrance during the hours specified below:

Monday-Friday
7:00 AM-11:15 AM
12:30 PM- 2:15 PM
3:00 PM-5:15 PM
6:30 PM- 7:30 PM

 

Saturday-Sunday
7:00 AM-11:15 AM
12:30 PM-2:15 PM

 

Back to top

 

I want to bail an inmate out with cash? At what hours can I do this?

Cash bails will be accepted for the city, towns, and village courts 24 hours per day, 7 days a week.

 

Back to top