Marie Cannon, Commissioner of Social Services

We envision a community where children, adults and families are healthy and safe and enjoy a quality life. As a responsive and efficient organization, we seek to continually engage the community in defining the role of Social Services. Our mission is to engage people in need and provide a broad range of efficient and effective assistance and services with community partners to facilitate a better future for the people of Erie County.

What's Happening in Erie County Department of Social Services

For your convenience...

It is reminded that those seeking New York State Benefit ID cards at the Rath Building may do so on the first floor, 158 Pearl St. side.

How do I obtain my NYS Benefit ID Card?

  1. Go to the self-server kiosk on on the first floor to attain a Photo ID ticket.
  2. Have a seat in Waiting Area D.
  3. Wait...

The Erie County Department of Social Services has moved its Home Energy Assistance Program (HEAP) and Emergency Services offices to 460 Main Street in Buffalo from the location of the old HEAP office, located at 478 Main St. The Department is currently accepting applications for 2018-2019 HEAP Regular benefits. The season will run through March 15, 2019, or sooner if funding is exhausted....