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Consumer Information

Many consumers turn to the New York State Department of State Division of Consumer Protection as their first line of defense and initial point of contact with New York State government to resolve a marketplace problem or to receive guidance and information. The Division protects New Yorkers through direct assistance and mediation of their marketplace complaints. The Division provides information and guidance to New Yorkers regarding numerous issues, including credit cards, Do Not Call, identity theft, home improvement, utility services and, more.

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