Erie County DSS piloting extended hours services for TA and SNAP

Modified: March 5, 2018 1:43pm

Starting March 22, 2018 the Erie County Department of Social Services is piloting extended business hours one night per week, on Thursdays, with first-floor services at 158 Pearl St. available to clients seeking assistance in the program areas of SNAP (Supplemental Nutrition Assistance Program) and Temporary Assistance (TA). The pilot program will provide extra availability of services to these cients in need, while also modernizing ECDSS to the level of other County units that have hours-beyond-usual, such as the Department of Motor Vehicles.


DSS staff and Erie County Sheriffs will be on site until 5:45 p.m. Service delivery will be contained to the Rath Building first floor- Erie County Works Center area. Extended-hour available services will include:

  • General information about DSS services.
  • Obtaining benefit cards.
  • Dropping off or picking up paperwork (landlord forms, pantry referrals, et al.).
  • Reporting changes in case circumstances to the agency (household composition, employment, address).
  • Filing applications for TA and SNAP benefits.
  • Screening for expedited SNAP benefits, and if eligible, on-the-spot SNAP interviews.


Up to seven staff will be utilized for the pilot, which will not include Medicaid services. The projected goal of this pilot is to expand access to DSS services, particularly for working individuals and families during non-traditional business hours. 

For for information:

On Erie County SNAP, Click Here

On Erie County Temporary Assistance, Click Here