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Lifeline Discount Telephone Service Program

Lifeline Discount Telephone Service is a program designed to make basic telephone service more affordable for income-eligible consumers. Consumers qualify for Lifeline by participating in one of a number of federal assistance programs OR by having income at or below 135% of the federal poverty guidelines. The Federal Communications Commissions had previously updated its rules-governing program eligibility and non-duplication of support to improve program efficiency.

For Lifeline program information, click on the NYS Public Service Commission's Consumer Website or call (518) 474-1788 or (518) 408-1061.