New Health Care Message

New changes in Health Care now offer the option of applying for Medicaid over the phone. Clients’ most direct response will be by calling 1-855-355-5777. A NY State of Health representative will be able to take information over the phone. If clients are unable to call the NY State of Health Help Line or apply online, the Erie County Department of Social Services - Medicaid Division is available to assist in the application process on the 4th floor of the Rath Building.

If clients are comfortable with a computer, another option is to apply for Medicaid online at

Community partners called navigators are also available to assist. A complete list can be found on the Erie County website

Site Name                                                    Site Address                                                          Main Phone #

Neighborhood Legal Services, Inc.       237 Main Street, Suite 400 Buffalo, NY 14203           716-847-0650

Public Policy & Education Fund              49 Virginia Place Buffalo, NY 14203                        716-855-1522

DeGraff Memorial Hospital                  445 Tremont Street N. Tonawanda, NY 14120           716-690-2013

Women & Children’s Hospital of Buffalo      219 Bryant Street Buffalo, NY 14222         716-878-7720

Kaleida Health/Main Office                 Buffalo, NY 14210 (Telephone calls only)                  716-859-8979

Buffalo General Medical Center/ Global Vascular Institute 100 High Street Buffalo, NY 14209  716-748-2009

                                                                -and-     1028 Main Street, Buffalo, NY 14202  716-859-5596