New changes in Health Care now offer the option of applying for Medicaid over the phone. Clients’ most direct response will be by calling 1-855-355-5777. A NY State of Health representative will be able to take information over the phone. If clients are unable to call the NY State of Health Help Line or apply online, the Erie County Department of Social Services - Medicaid Division is available to assist in the application process on the 4th floor of the Rath Building.
If clients are comfortable with a computer, another option is to apply for Medicaid online at www.NYStateofhealth.NY.gov.
Community partners called navigators are also available to assist. A complete list can be found on the Erie County website www.erie.gov
Site Name Site Address Main Phone #
Neighborhood Legal Services, Inc. 237 Main Street, Suite 400 Buffalo, NY 14203 716-847-0650
Public Policy & Education Fund 49 Virginia Place Buffalo, NY 14203 716-855-1522
DeGraff Memorial Hospital 445 Tremont Street N. Tonawanda, NY 14120 716-690-2013
Women & Children’s Hospital of Buffalo 219 Bryant Street Buffalo, NY 14222 716-878-7720
Kaleida Health/Main Office Buffalo, NY 14210 (Telephone calls only) 716-859-8979
Buffalo General Medical Center/ Global Vascular Institute 100 High Street Buffalo, NY 14209 716-748-2114