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Originated in 1926, The Erie County Veterans Service Agency was the first of its kind in the State of New York. Due to the increased demand for such services, and accelerated by World War II, the Agency became a part of the County Government on January 1, 1945. Since that time, this office has provided service to many thousands of veterans and their dependents residing in Erie County.


  • To ensure that every veteran in the county is registered in the VA System and is fully aware of all the benefits that they have earned.
  • To make veterans an economic force in education, employment and business development.


The Director and his staff are passionate, caring, and concerned representatives and, as such are able to present claims for further development, institute appeals from Veterans Administration decisions, and follow through to final disposition with representation in Washington. In this manner, the Office of Veterans Services offers a personalized service not available from other sources.

Erie County Veteran Service Officers will help you navigate the Department of Veterans Affairs' bureaucracy, and our services are free. We will help with gathering the information necessary to support a claim, filing the claim, and tracking the claim through the VA system. We can also assist with filing appeals for denied claims. We strongly recommend that you make use of the services provided by County Veterans Service Officers. Our expertise can help you avoid the pitfalls and delays that missing paperwork or improperly filled out claim forms can cause.

In addition to the normal benefits provided by law to survivors of deceased veterans, this is the only agency charged with and responsible for processing, at county expense, of the burial of indigent veterans and next-of-kin of veterans.

Accredited American Legion Service Officers (716) 858-6363

A specialized service of your ERIE COUNTY GOVERNMENT

A fully trained office staff, experienced in every detail of claims processing, assures the claimant of efficient, confidential, and sympathetic service with the least possible consumption of time and a minimum of "red tape".

Serving our Veterans



Rath Building, Suite 800
95 Franklin St.
Buffalo, NY 14202
(716) 858-6363


VA National Depression Screening Day

National Depression Screening Day Friday, October 10, 2014 9:00 AM- 12:00 PM (EST) Location:VA Western New York Healthcare System, 3495 BaileyAvenue, Buffalo, Freedom Hall, room 301. Free, anonymous Mental Health education and self-assessment! Feeling Stressed, Angry, or Depressed? VA Western NY Healthcare System, in conjunction with the Mental Health Association of Erie County, Inc., is offering an anonymous mental health education and self-assessment session so you can privately determine the status of your emotional well-being.

VA Updates Disability Claims Application

September 24, 2014

New Process Will Reduce Processing Times and Improve Quality.

Congress approves cost-of-living increase for veterans WASHINGTON — Millions of veterans and their dependents will get a fresh cost-of-living increase for their disability benefits beginning in December, according to legislation that Congress sent President Barack Obama on Tuesday. The bill does not set the boost that veterans will receive but requires that it equal next year's inflation increase for Social Security recipients.

Former Director of the Erie County Veterans Service Agency

Louis R. “Sonny” Palma, former Town of Evans councilman, deputy Erie County clerk and Director of Erie County Veterans Services died Thursday August 14th in his Hamburg home. We thank him for his service and his unselfish devotion to his fellow veterans.

Party In the Park - A Tribute to Our Troops

Party in the Park - A Tribute to Our Troops! Tuesday, August 19 @ 6-8:30pm on Buffalo's Waterfront @ Canalside Co-organized by: The Buffalo & Erie County Naval & Military Park and The Rotary Club of Buffalo See the newest inductees on the Wall of Honor, including: RALPH C. WILSON JR. Owner Buffalo Bills LCMDR US Navy World War II 1941-1945 J.


State of New York | Executive Chamber Andrew M. Cuomo | Governor For Immediate Release: August 6, 2014 GOVERNOR CUOMO DIRECTS FLAGS TO HALF-STAFF Governor Andrew M. Cuomo today directed that flags on state government buildings be flown at half-staff on Thursday, August 7, 2014, in honor of U.S. Army Major General Harold J. Greene, who died on Tuesday in Afghanistan. “It is with great sadness that we learn of the death of Major General Harold J. Greene,” Governor Cuomo said.


Flags Donated by EC Veterans Service Agency Replace Flags Stolen from Park ERIE COUNTY, NY— Today, Erie County Executive Mark C. Poloncarz was joined by Erie County Veterans Service Agency Director Fran McLaughlin to present five flags to Col. Patrick Cunningham, Executive Director of the Buffalo & Erie County Naval & Military Park. The flags were donated by the county Veterans Service Agency to replace flags that had been stolen from the Park’s flagpoles earlier in the week. “It is an honor to present these flags and to see them flying here at the Park,” said Poloncarz.

WW II medals awarded

Erie County Executive Mark Poloncarz and Erie County Veterans Service Agency Director Fran McLaughlin present Lackawanna resident Rita Dudczak eight World War II medals her late father, Vincent J. Mikolajczyk, earned while in the US Army.

Veterans One-Stop Center of WNY

Veterans One-stop Center of WNY, Inc. is Western New York’s premier veterans service and advocacy collaborative putting the one voice of WNY veterans first in the coming years. This organization is located at 1280 Main Street.