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Originated in 1926, The Erie County Veterans Service Agency was the first of its kind in the State of New York. Due to the increased demand for such services, and accelerated by World War II, the Agency became a part of the County Government on January 1, 1945. Since that time, this office has provided service to many thousands of veterans and their dependents residing in Erie County.


  • To ensure that every veteran in the county is registered in the VA System and is fully aware of all the benefits that they have earned.
  • To make veterans an economic force in education, employment and business development.


The Director and his staff are passionate, caring, and concerned representatives and, as such are able to present claims for further development, institute appeals from Veterans Administration decisions, and follow through to final disposition with representation in Washington. In this manner, the Office of Veterans Services offers a personalized service not available from other sources.

Erie County Veteran Service Officers will help you navigate the Department of Veterans Affairs' bureaucracy, and our services are free. We will help with gathering the information necessary to support a claim, filing the claim, and tracking the claim through the VA system. We can also assist with filing appeals for denied claims. We strongly recommend that you make use of the services provided by County Veterans Service Officers. Our expertise can help you avoid the pitfalls and delays that missing paperwork or improperly filled out claim forms can cause.

In addition to the normal benefits provided by law to survivors of deceased veterans, this is the only agency charged with and responsible for processing, at county expense, of the burial of indigent veterans and next-of-kin of veterans.

Accredited American Legion Service Officers (716) 858-6363

A specialized service of your ERIE COUNTY GOVERNMENT

A fully trained office staff, experienced in every detail of claims processing, assures the claimant of efficient, confidential, and sympathetic service with the least possible consumption of time and a minimum of "red tape".

Serving our Veterans



Rath Building, Suite 800
95 Franklin St.
Buffalo, NY 14202
(716) 858-6363


Happy New Year!

When you gather with your family and friends this year to celebrate the New Year and give thanks for your many blessings, please remember our veterans and the men and women in uniform today who have given our country the gift of freedom and liberty.

Governor Cuomo announces new online-hiring resource for veterans.

Eligible Veterans Can Submit Information For Temporary State Employment Consideration Governor Andrew M. Cuomo today announced the launch of a new online portal that will provide veterans the tools they need to connect with temporary employment opportunities offered by New York State.

VA/Affordable Care Act

The Department of Veterans Affairs is requesting your support to help spread the word about VA health care. The VA wants to help Veterans understand their options under the health care law (Affordable Care Act). VA has an awareness campaign and a website,, to let Veterans and other beneficiaries know what the health care law means for them and their families. Veterans and beneficiaries receiving healthcare from the Department of Veterans Affairs will see no change in their benefits or out-of-pocket costs when the requirement to have health care coverage takes effect next year.

VA Updates Disability Claims Application

September 24, 2014

New Process Will Reduce Processing Times and Improve Quality.

Congress approves cost-of-living increase for veterans WASHINGTON — Millions of veterans and their dependents will get a fresh cost-of-living increase for their disability benefits beginning in December, according to legislation that Congress sent President Barack Obama on Tuesday. The bill does not set the boost that veterans will receive but requires that it equal next year's inflation increase for Social Security recipients.


Flags Donated by EC Veterans Service Agency Replace Flags Stolen from Park ERIE COUNTY, NY— Today, Erie County Executive Mark C. Poloncarz was joined by Erie County Veterans Service Agency Director Fran McLaughlin to present five flags to Col. Patrick Cunningham, Executive Director of the Buffalo & Erie County Naval & Military Park. The flags were donated by the county Veterans Service Agency to replace flags that had been stolen from the Park’s flagpoles earlier in the week. “It is an honor to present these flags and to see them flying here at the Park,” said Poloncarz.

WW II medals awarded

Erie County Executive Mark Poloncarz and Erie County Veterans Service Agency Director Fran McLaughlin present Lackawanna resident Rita Dudczak eight World War II medals her late father, Vincent J. Mikolajczyk, earned while in the US Army.

Veterans One-Stop Center of WNY

Veterans One-stop Center of WNY, Inc. is Western New York’s premier veterans service and advocacy collaborative putting the one voice of WNY veterans first in the coming years. This organization is located at 1280 Main Street.

About Us

Thank A Vet

Help Wanted

A Tribute To Western New York's Fallen Heroes


Veterans Benefits Headlines