Auto Bureau

Per the Erie County Executive Mark Poloncarz Order,
ALL customers and staff MUST wear a face covering regardless of vaccination status
while inside any Erie County Clerk's Office or Auto Bureau.
Thank You for Your Cooperation!


 In our effort to begin the process of re-opening the Erie County Auto Bureau to the public 

ALL in-person transactions now require an appointment using the Make A Reservation button below. 

Please Note: Booking an appointment does not always eliminate a wait time, but it is greatly reduced.   

In observance of Election Day, All Auto Bureau Branches will be Closed on Tuesday, November 2, 2021. 

At the Erie County Auto Bureau, our primary goal is to provide you, our customers, with the finest service possible in an environment that is safe and prevents the spread of COVID-19.

In order for you to have the best experience at one of our Auto Bureaus, it is very important you are READY with all your documentation and forms before you come in. So that we can assist as many customers only three (3) transactions can be conducted per appointment.

Please use the DMV Document guide to help you get READY and RESERVE a convenient time for you to RENEW LOCAL at a local Auto Bureau in an effort to keep your hard-working tax dollars in your WNY community. 

Erie County Auto Bureau Make a Auto Bureau Reservations Erie County Auto Bureau Edit Auto Bureau Reservation

Our team works diligently to prepare our facilities to meet your needs, as well adopt procedures that adhere to the recently introduced NY Forward program and CDC guidelines. 

Again, we thank you for your patience as we all work to protect the health and safety of our staff and customers and prevent the spread of COVID-19. 

If you wish to speak to an NYS DMV Representative regarding general assistance as it relates to a DMV transaction, call (518) 486-9786 and you will be connected to the NYS DMV Call Center. NYS DMV Representatives are available for general assistance on weekdays (See Holiday Hours) between 8:00 a.m. and 4:30 p.m. (Eastern Time). 

Telecommunications Device for the Deaf (TDD): 711 or 1-800-662-1220 (have relay operator dial 1-518-486-9786). 

Click here for a complete list of Erie County Auto Bureau locations and hours.

Did You Know... 

You can still RENEW your vehicle, motorcycle, boat, trailer and snowmobile registrations, without an office visit. Visit for all the details.

When you mail your license or registration renewal directly to Albany or renew online on the State’s website not one penny of the renewal fee goes to Erie County? Keep your money in Erie County when you Renew Local! The Erie County Clerk's Office has made it easier and more convenient to do so by adding Self-Serve Kiosks, new locations, and implementing an online reservation system at the various Auto Bureaus. Learn more at

How to Properly Surrender Your License Plates- Click Here

COVID-19 RESPONSE: Erie County Auto Bureau Q & A

*Learner Permit and CDL Testing ends one hour prior to closing at each office location.

You can find Voter Registration forms at our Auto Bureaus? Click Here if you would like to view voter registration information.

 If you are in need of reasonable accommodation, please contact Kim Bowers, Deputy Clerk- Auto Bureau Division at 716-858-4767 or


New Year's Day; Martin Luther King, Jr. Day; President's Day; Good Friday; Memorial Day; Independence Day (July 4th); Labor Day; Election Day; Veterans Day; Thanksgiving Day; Christmas Day. 
Also, did you know...
**Both the Tonawanda and West Seneca Auto Bureau Offices are Closed the Saturday preceding Monday holidays or if a holiday falls on a Saturday**