Auto Bureau


In our effort to begin the process of re-opening the Erie County Auto Bureau to the public 
ALL in-person transactions now require an appointment using the Make A Reservation button below. 

Please note booking an appointment does not always eliminate a wait time, but it is greatly reduced.       

At the Erie County Auto Bureau, our primary goal is to provide you, our customers, with the finest service possible.

In order for you to have the best experience at one of our Auto Bureaus, it is very important you are READY with all your documentation and forms before you come in. So that we can assist as many customers only three (3) transactions can be conducted per appointment.

Please use the DMV Document guide to help you GET READY and to make a RESERVATION at one of our offices and to RENEW locally to keep your hard-working tax dollars in your WNY community. 

Erie County Auto Bureau Reservations Erie County Auto Bureau

Our team works diligently to prepare our facilities to meet your needs, as well adopt procedures which adhere to the recently introduced NY Forward program and CDC guidelines. 

Again, we thank you for your patience as we all work to prevent the spread of COVID-19. 

If you wish to speak to a NYS DMV Representative regarding general assistance as it relates to a DMV transaction, call (716) 858-7450, option 3 and you will be connected to the NYS DMV Call Center. NYS DMV Representatives are available for general assistance on weekdays (See Holiday Hours) between 8:00 a.m. and 4:30 p.m. (Eastern Time). 

Telecommunications Device for the Deaf (TDD): 711 or 1-800-662-1220 (have relay operator dial 1-518-486-9786) 

Did You Know... 

Governor Cuomo issued Executive Order No. 202.8: Continuing Temporary Suspension and Modification of Laws Relating to the Disaster Emergency.  In accordance with this Order: 

ALERT: All Licenses, Non Driver ID's, and Registrations with an expiration date of March 1, 2020 or later are extended. Inspections due in March 2020 are extended until further notice. 

ALERT: All Erie County Auto Bureau and NYS DMV Offices are now open. However, ALL in-person visits to our offices now require an appointment. Please note booking an appointment does not always eliminate a wait time, but it is greatly reduced. 

ALERT: As the  NYS DMV responds to the impact of COVID-19, the processing of some transactions and the provision of some services may be delayed. Thank you for your understanding. 

You can still RENEW your vehicle, motorcycle, boat, trailer and snowmobile registrations, without an office visit. Visit for all the details.

How to Properly Surrender Your License Plates- Click Here

COVID-19 RESPONSE: Erie County Auto Bureau Q & A

When you mail your license or registration renewal directly to Albany or renew online on the State’s website not one penny of the renewal fee goes to Erie County? Keep your money in Erie County when you Renew Local! The Erie County Clerk's Office has made it easier and more convenient to do so by adding Self-Serve Kiosks, new locations, and implementing an online reservation system at the various Auto Bureaus. Learn more at

*Learner Permit and CDL Testing ends one hour prior to closing at each office location.

If you are in need of reasonable accommodation, please contact Michael Cecchini, Deputy County Clerk- Auto Bureau Operations at


New Year's Day; Martin Luther King, Jr. Day; President's Day; Good Friday; Memorial Day; Independence Day (July 4th); Labor Day; Election Day; Veterans Day; Thanksgiving Day; Christmas Day. 
Also, did you know...
**Both the Cheektowaga and Tonawanda Auto Bureau Offices are Closed the Saturday preceding Monday holidays or if a holiday falls on a Saturday**

That you can find voter registration forms at our Auto Bureaus? Click Here if you would like to view voter registration information.