Locations & Hours

In our effort to make your visit to the Auto Bureau quick and efficient, appointments are strongly encouraged, but no required.

Keep in mind, customers with appointments take priority over walk-ins.

NOTE: Walk-in customers will be accepted up to 15 minutes prior to the closing time of that Branch if availability allows.

Save Time, Make Your Appointment Now And You'll Have Little To No Wait Time When You Arrive!

MAKE YOUR RESERVATION TODAY- CLICK HERE

Downtown Buffalo- Rath Building

170 Pearl Street
Buffalo, NY 14202
Fax: 716-858-4515
Monday - Friday 8:00 am to 4:00 pm

Cheektowaga- Urbandale Plaza 

2122 George Urban Blvd.
Depew, NY 14043
Fax: 716-684-1163
Monday - Friday 7:00 am to 3:00 pm 

Town of Tonawanda- Sheridan Plaza 

2309 Eggert Road (corner of Sheridan Drive)
Tonawanda, NY 14150
Monday - Friday 7:00 am to 5:00 pm
Saturday           9:00 am to 1:00 pm

**The Sheridan Plaza Auto Bureau Office is Closed on Saturday preceding Monday holidays or if the holiday falls on a Saturday**

Town of West Seneca- Southgate Plaza 

1088-B Union Road (enter off Seneca Street)
West Seneca, NY 14224
Monday - Friday 7:00 am to 5:00 pm
Saturday           9:00 am to 1:00 pm  

**The Southgate Plaza Auto Bureau Office is Closed on Saturday preceding Monday holidays or if the holiday falls on a Saturday**

Williamsville/Clarence-Eastern Hills Mall - NOW OPEN!

4545 Transit Road
Williamsville, NY 14221
(Enter at front of mall by Duff's - across from food court)
Monday - Friday 9:00 am to 5:00 pm

Town of Evans - NOW OPEN!

Highland Plaza
6853 Erie Road
Derby, NY 14047
Monday - Friday 9:00 am to 5:00 pm

 

Erie County Mobile Unit

ATTENTION MOTORISTS: The MOBILE UNIT in GRAND ISLAND is NOW OPEN every Wednesday from 10:00 a.m.- 3:00 p.m.

Services at ALL other Mobile Unit locations remain suspended until further notice. Please schedule your reservation to eliminate an unnecessary wait at any of our branch locations to conduct your DMV business. 

TUESDAY
Elma Town Hall
1600 Bowen Road
Elma, NY 14059

SERVICES SUSPENDED UNTIL FURTHER NOTICE


WEDNESDAY- Now Open 10:00 a.m. - 3:00 p.m.

Grand Island Town Hall
2255 Baseline Road
Grand Island, NY 14072

THURSDAY
Concord Town Hall 
86 Franklin Street
Springville. NY 14141

SERVICES SUSPENDED UNTIL FURTHER NOTICE

FRIDAY
Hamburg Town Hall 
6100 South Park Avenue
Hamburg. NY 14075

SERVICES SUSPENDED UNTIL FURTHER NOTICE 

HOLIDAY CLOSINGS:

New Year's Day; Martin Luther King, Jr. Day; President's Day; Good Friday; Memorial Day; Juneteenth; Independence Day (July 3rd and 4th); Labor Day; Election Day; Veterans Day; Thanksgiving Day; Christmas Day.
**Our Tonawanda and West Seneca Branches will be CLOSED Saturday, July 2nd and Monday, July 4th for the Independence Day Holiday**

For those who require assistance or are without computer or internet access, call our Appointment Hot Line (716) 858-8864. If you wish to speak to a NYS DMV Representative unrelated to a reservation, please call (518) 486-9786 and you will be connected to the NYS DMV Call Center. NYS DMV Representatives are available for general assistance on weekdays (See Holiday Hours) between 8:00 a.m. and 4:30 p.m. (Eastern Time). 

Telecommunications Device for the Deaf (TDD): 711 or 1-800-662-1220 (have the relay operator dial 1-518-486-9786)

     

SAVE YOUR TIME.....

MAKE YOUR RESERVATION ONLINE!
APPOINTMENTS ARE NO LONGER MANDATORY, BUT STRONGLY ENCOURAGED!

Make Your Reservation Online Now!