Erie County consumers who believe they are experiencing price gouging during the Coronavirus (COVID 19) pandemic should report all complaints, using this complaint form, to the Buffalo Regional New York State Attorney General’s Office. (During this COVID-19 outbreak, this applies to necessary consumer goods such as hand sanitizers and other disinfecting products, toilet paper and basic food items. Certain products and services may not be covered by New York State's price gouging law.)

Before filing your complaint please have the following information available:

The Product or service you are complaining about
• Brand and Product size
• Current Price (Date it was observed at the higher price)
• Previous Price, if known
• Seller name and address (phone number or website if known)
• Please have a copy of the receipt to submit with the complaint. Photos showing the pricing can also be uploaded.

If you want to reach the Attorney General’s Department of Consumer Fraud you may do so by calling 716-853-8404 or email them at consumerfrauds.buffalo@ag.ny.gov

If you have a stimulus check issue that you wish to file a complaint about that can be done through this complaint form with the Buffalo Attorney General’s Office.