Erie County Office of Consumer Protection will be hosting a mini-series Take the 'Con' out of Consumer. The purpose of the mini-series is to educate and empower consumers so that they can make informed decisions in the marketplace. The information the mini-series will share information and resources intended to reduce or eliminate the risks associated with daily consumer activities. We welcome your feedback on this new series. Please include any information you would like to learn. We hope you will join us for future broadcasts. Please use the chat option during live broadcasts to ask your questions or email them to us now at consumerprotection@erie.gov. We also welcome you to call with questions and concerns at 716-858-6169. We are here for you if you need assistance.
We plan to broadcast a new topic every other Thursday at 3 pm. Watch our social media accounts and this page for updates to registering.
The schedule is as follows:
Week one: Who Consumer Protection is and what we do? Broadcast date: 10/28/2020
Week two: Bureau of Weights and Measures, Broadcast date: 11/12/2020.
Week three: Where to send your complaints? Broadcast date: 12/3/2020.
Week four: Consumer Rights and Responsibilities, Broadcast date: 12/17/2020
Week five: Businesses Rights and Responsibilities, Broadcast date: 1/7/2021.
Week six: Price Gouging versus Supply and demand, Broadcast date: 1/21/2021
Week seven: Debt Collection, Broadcast date: 2/4/2021
Week eight: Components of a valid contract, Broadcast date: 2/18/2021.
Week nine: Gift Cards versus Gift Certificates, Broadcast date: 3/4/2021.
Week ten: Reversing Wire Transfers, Broadcast date: 3/18/2021.
Week eleven: Identity theft, Broadcast date: 4/1/2021.
Week twelve: How to spot a fake or copycat site, Broadcast date: 4/15/2021.
Week thirteen: Be an educated consumer- well-known scams, how to spot and how to avoid, Broadcast date: 4/29/2021
Week fourteen: Do not Call/ Unwanted Mail, Broadcast date: 5/13/2021.
Week fifteen: Safe Family Safe Home presented by New York State Consumer Services, Katie Sherwin. Keeping Families Safe shares important information on keeping little ones safe at home and away. Learn handy safety tips for smart consumers, from shopping for the right products, securing your home, precautions to take when traveling, and more. Broadcast date: 5/27/2021.To register for this broadcast, https://erie.webex.com/erie/onstage/g.php?MTID=e1bb4794062e58e17e13812289ec4fa36
Want to learn about other topics? If so, reach out and let us know, consumerprotection@erie.gov!
