Residence Requirements:

THIS EXAMINATION IS OPEN TO ALL QUALIFIED EMPLOYEES OF THE ERIE COUNTY WATER AUTHORITY. The eligible list resulting from this examination will be used to fill future vacancies at the Erie County Water Authority.

The eligible list resulting from this examination will not supersede currently existing promotional eligible lists for this title, if any. The duration of all promotional eligible lists is four years from date of establishment unless otherwise indicated

Examples of Duties:

A Dispatcher (Water) generates and transmits daily work orders to/and for supervises of maintenance and service crews;

Receives consumer complaints by telephone and dispatches crews to investigate and correct service difficulty;

Evaluates complaints for assignment of crews; contacts mobile crews by means of regular or radio telephone and instructs foreman of assignments;

Records work orders received by telephone and files completed work orders;

Advises crews of locations of curb boxes and water lines;

Generates valve detail sheets for water main shut downs; keeps records of crew assignments;

Maintains master file on all curb boxes and water lines;

Maintains and posts overtime lists and canvasses overtime list as required;

Operates an alpha-numeric keyboard to enter and extract information from both main frame and personal computers.

Qualifications:

QUALIFYING EXPERIENCE FOR TAKING THE TEST: Candidates must be permanently employed in the competitive or *NON-COMPETITIVE* class and must be serving and have served continuously on a permanent or contingent permanent basis in the competitive or *NON-COMPETITIVE* class for 12 months immediately preceding the date of the written test as Meter Service Worker or Engineering Draftsworker or 12 months immediately preceding the date of the written test as Line Maintenance Operator or 24 months immediately preceding the date of the written test as Water Utility Worker

Notes:

None.

The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication 'General Guide to Written Tests' helpful in preparing for this test. This publication is available on line at:https://www.cs.ny.gov/testing/testguides.cfm.

Subjects of Examination:

Scopes / Subjects of examination: A test designed to evaluate knowledge, skills and /or abilities in the following areas.

Following directions (maps)

These questions test your ability to follow physical/geographic directions using street maps or building maps. You will have to read and understand a set of directions and then use them on a simple map.

Bus driver recordkeeping and scheduling

A test that requires candidates to work with simple records using general record-book or card-type formats. Questions are based on given records, which usually must be completed by the candidate before the questions can be answered. In order to answer all questions in this subtest correctly, the candidate generally must:

a. Follow written directions to understand the purpose and use of the record, and to understand the question;
b. Make correct entries in appropriate sections of the record;
c. Identify which entries are required to answer the question.

A knowledge of bookkeeping, account keeping, or other technical information or terminology is not necessary to answer these questions. A knowledge of simple arithmetic functions may be required. 

Operation of two-way radios including procedures and terms

These questions test for knowledge of the principles and practices involved in the operation of a two-way radio, and may include such areas as the proper procedures to use when operating a two-way radio, and the standard terminology used when transmitting and receiving messages over a two-way radio system.

NOTICE TO CANDIDATES:  Unless otherwise noted, candidates are permitted to use quiet, hand held, solar or battery powered calculators.  Devices with typewriter keyboards, "Spell Checkers", "Personal Digital Assistants", "Address Books", "Language Translators", "Dictionaries", or any similar devices are prohibited.  You may not bring books or other reference materials.

INFORMATION FOR PROMOTION CANDIDATES

Unless otherwise indicated, the eligible list resulting from this examination will have a duration of four years and will not supersede existing promotional lists, if any.

RATINGS REQUIRED:  Test is rated on a scale of 100 with a passing mark at 70.  Test instructions may further divide the tests into parts and set minimum standards for each part.

Points will be added to scores of candidates who achieve a passing mark as follows: Seniority:  For each year of service in the classified service:

Less than 1 year.............................................0 points

1 year up to 6 years...........................................1 point

Over 6 years up to 11 years................................2 points

Over 11 years up to 16 years..............................3 points

Over 16 years up to 21 years..............................4 points

Over 21 years................................................5 points

VETERANS:  Disabled and non-disabled veterans as defined in Section 85, New York State Civil Service Law, will have 5 and 2.5 points, respectively added to their earned scores if successful in the PROMOTIONAL examination.  You must claim these credits when you file application but you have an option to waive them any time prior to appointment.  If you have already used these credits for a permanent position in NYS, you may not claim them again.

**IMPORTANT APPLICATION FEE - READ CAREFULLY**

A $20.00 filing fee is required for this exam. The required fee must accompany your application. Send or bring check or money order made payable to Erie County Personnel Department and write the examination number(s) on your check or money order. Do not send or bring cash, as the County cannot be responsible for cash payment. As no refund will be made, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.