Online Complaint Form (Rats/Rodent Control)

An Erie County resident may request baiting service at a home that they own or occupy AND/OR make a complaint about rodent activity on a nearby property. If baiting service is requested, a permission form will need to be signed by the occupant or owner of the property.

  • To make a request for baiting service, please call (716) 961-6800 during regular business hours (M-F 8:30 am - 4:30 pm). Erie County staff will take the request and mail out a permission form with a return envelope.
  • To file a complaint about a nearby property, submit the form below.   
  • To file a complaint about rodents in a restaurant or grocery store, click here.  

Instructions: Please enter all information and submit the form below.  Any information you provide is confidential.  Please enter a valid e-mail address and telephone number in case we need to contact you for additional information. Incomplete information may limit the ECDOH's ability to conduct an investigation.

Items with a * are required fields.

Frequently Requested



Phone: (716) 858-7690

Fax: (716) 858-8701

Erie County Department of Health (ECDOH)
95 Franklin Street
Buffalo, New York 14202

ECDOH Locations