How to Apply:

Auto Pay: Households in receipt of current SNAP/TA.

In-person: 460 Main St. - 2nd floor - Buffalo, NY 14202

Phone: (716) 858-7644


Outreaches: Updates on

Download the HEAP Form/Application: Click Here to view a HEAP application, with a variety of languages presented. 

General Inquiries: Call (716) 858-7644 or for more information, visit

*As part of COVID-19 precautions, HEAP is not currently accepting walk-in clients on site; however those applying are encouraged to utilize the My Benefits site or call the HEAP hotline at 858-7644. Anyone who would like a paper application sent to them may request one via e-mail at .*