Regular Benefits

The 2019-2020 Regular HEAP benefit, which opened on November 12, 2019, will continue to be open for the season until funding is exhausted. HEAP, which is located at 460 Main St. in downtown Buffalo, is not currently accepting walk-in clients as part of COVID-19 precautions, but those applying are encouraged to utilize the My Benefits link or call the HEAP hotline at 858-7644. Anyone who would like a paper application sent to them can request one via e-mail at .

Regular HEAP is a benefit designed to decrease a household's energy cost. The benefit is structured for the household's income, primary source of heat, energy costs and family size.

Those applying must be/have:

  • ID for household members.
  • Proof of residency and vendor relationship.
  • Income eligible.

Benefit range: $21-726.

Your total household gross monthly income for your household size must be at or below the following guidelines:

2019-2020 HEAP Benefit Gross Monthly Income Guidelines

Household Size

Maximum Gross Monthly Income