Older Driver Concerns

Family, friends and caregivers are usually the first to realize when aging loved ones are driving unsafely or "at risk." They want to protect the driver, but often don’t know what to do about problems, or where to turn for help.

NYS Office of the Aging "What to do? A Guide for Drivers and Caregivers"

Alzheimer's Association "Dementia and Driving Resource Center"

AARP Driver Safety

ECMC Driver Evaluation
The driver evaluation program determines an individual’s ability to begin or resume driving, taking into consideration their physical, cognitive, or visual deficits. This evaluation consists of an in-vehicle and in-clinic evaluation performed by an occupational therapist. The therapist then makes recommendations for any adaptive driving equipment or training that may be necessary.

DS-7 Form
The DS-7 form can be sent by any person who has seen the driver operate a vehicle in a manner that could make the driver a danger on the highway. The person who sends the report must include their name. The DS-7 report is available under the Freedom of Information Law (FOIL). However, the DMV does not disclose the name of the person who completed the DS-7. DMV does not take action on DS-7 reports that are not complete or that do not include the name and signature of the person who made the report. The DMV determines any actions to take and decides each case individually. The DMV does not accept re-evaluation requests by phone or by e-mail.

Other transportation options:

Going Places Van 
A service to older adults (aged 60+) in Erie County, in collaboration with community partners, the Department of Senior Services offers the Going Places Transportation Program. The curb-to-curb van service is available to seniors who are unable to use conventional means of transportation. A suggested contribution is $3 per one-way trip or $6 per round-trip; wheelchair service is $8 per one-way trip or $16 per round-trip. Call (716) 858-RIDE or (716) 858-7433 - 8:30 am to 4:20 pm Monday through Friday.

The Complimentary Card enables Erie County residents age 65 and older to use the NFTA/Metro System at reduced fares and it can also be used as a form of identification for merchants who provide senior discounts. Come to the Senior Services office between 9:00am-4:00pm at 95 Franklin St in Buffalo, 13th floor to sit for your ID picture. Be sure to bring another form of ID. Please call (716) 858-8526 for more information.

Transportation List
A list of other transportation options through community centers, towns, etc.



Phone: (716) 858-8526

Erie County Department of Senior Services
95 Franklin Street, 13th Floor
Buffalo, New York 14202

Office Hours: Monday-Friday 8:30am - 5:00pm
Phone Hours: Monday-Friday 8:30am - 4:30pm