The Professional Standards Division is an avenue through which citizens can both protect their rights and voice complaints of possible misconduct of employees.

Complaints received from citizens are treated in a positive manner. All complaints are investigated, validated, and reviewed by supervisors to determine if disciplinary action is required.

If you need to file a complaint to the Professional Standards Division, please print the form from the link below.  The complaint form should be completed in its entirety, including name, contact info, and a signature, to allow investigators to contact the complainant for a thorough investigation.

Printable Citizen's Complaint Form

Email: PSD@erie.gov

Office: 716.858.8088

The Unit also:

• Investigates inter-departmental incidents.
• Conducts confidential investigations.
• Prepares Civil Lawsuits.
• Monitors absenteeism.
• Performs internal investigations.
• Conducts pre-employment background checks.
• Facilitates urinalysis testing of all probationary employees.

The Professional Standards Division continues to scrutinize and update to conform with administrative and civil fields of legalism.