Marie Cannon, Commissioner of Social Services

We envision a community where children, adults and families are healthy and safe and enjoy a quality life. As a responsive and efficient organization, we seek to continually engage the community in defining the role of Social Services. Our mission is to engage people in need and provide a broad range of efficient and effective assistance and services with community partners to facilitate a better future for the people of Erie County.

What's Happening in Erie County Department of Social Services

The Erie County Home Energy Assistance Program (HEAP) Regular (Cooling Assistance) and Emergency benefit components closed for the season at the conclusion of business Monday, August 31, 2020.

Additionally, the Clean and Tune, as well as the Home Equipment Repair and Replacement (HERR), programs will close for the season at the conclusion of business on Wednesday, September 30,...

The City of Buffalo has announced resources to assist eligible Buffalo residents with paying their water bills.


More information on the Water Wise Program is available at