Marie Cannon, Commissioner of Social Services

We envision a community where children, adults and families are healthy and safe and enjoy a quality life. As a responsive and efficient organization, we seek to continually engage the community in defining the role of Social Services. Our mission is to engage people in need and provide a broad range of efficient and effective assistance and services with community partners to facilitate a better future for the people of Erie County.

What's Happening in Erie County Department of Social Services

All non-emergency client appointments at the Erie County Department of Social Services are suspended. We are restricting in-person assistance in our offices to those with emergency needs such as homelessness, eviction, disconnected utilities, and immediate lack of food.

We encourage the public to submit applications for services by mail to PO Box 120, Buffalo, NY 14201-9903. Applicants...

The Erie County Home Energy Assistance Program (HEAP) Regular (Cooling Assistance) and Emergency benefit components will remain open for the season through the close of business on August 31, 2020, or until funding is exhausted.

HEAP is located at 460 Main St. in downtown Buffalo. Although HEAP is not currently accepting walk-in clients due to COVID-19 precautions, those applying...