Each location is equipped with a video monitor, video recorder, voice recorder and speakers. Many locations are also equipped with private fax capabilities for paper exchanges between two parties. All equipment is state-of-the-art and the voice and video clarity allows face-to-face interaction without the time and monetary demands of travel. The equipment has been configured to become a “point-and-shoot” system, making it easy to use for any user.

The equipment runs on ISDN lines provided through Verizon, as well as a redundancy plan which runs through the Erie County network. All connections are secure, making outsiders unable to intercept confidential information or witness confidential communication. All information exchanged through the video conference system is maintained through the client – attorney privilege.