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ERIE.GOV | Your information resource from the government of Erie County, New York


County Executive Elected Officials County Departments Living In Erie County Visiting Erie County Growing your business in Erie County State and regional municipalities

Contact Us


Edward A. Rath County Office Building
95 Franklin Street, 10th Floor - Room 1034
Buffalo, New York 14202
8:00 AM - 4:00 PM: (716) 858-8383 – Voicemail available after hours for non-emergencies.
4:00 PM - 8:00 AM: (716) 823-8188 – 24-hour emergency service.
For general questions, please email DSM@erie.gov.

Northern Region
Erie County Sewer District Nos. 1, 4, 5
3789 Walden Avenue
Lancaster, NY 14086
(716) 684-1234

Southern Region - Big Sister Wastewater Treatment Plant
Erie County Sewer District No. 2
8443 Lake Shore Road
Angola, NY 14006
(716) 549-3161

Central Region - Southtowns Advanced Wastewater Treatment Facility
Erie County Sewer District Nos. 3 & 8
S-3690 Lake Shore Road
Buffalo, NY 14219
823-8188 [Use this number for all Central Region Facilities]

Central Region – Blasdell Wastewater Treatment Plant
Erie County Sewer District No. 3
3595 Jeffrey Boulevard
Blasdell, NY 14219

Central Region – Holland Wastewater Treatment Plant
Erie County Sewer District No. 3
457 N. Main Street
Holland, NY 14080

Central Region - Lackawanna Wastewater Treatment Plant
Erie County Sewer District No. 6
260 Lehigh Avenue
Lackawanna, NY 14218

Central Region – East Aurora Wastewater Treatment Plant
Erie County Sewer District No. 8
201 Mill Street
East Aurora, NY 14052

Click here for a description of the above facilities.

Complaint, Sewer Problem, or Connection Permits:

For sewer complaints/problems and/or connection permits, contact the Erie County Sewer District (ECSD) office in which your property is located. Click here for the full listing of Erie County Sewer Districts.

Sewer Emergency Situations in a County Sewer District, during off hours:

The Sewer District Offices are open Monday through Friday from 8:00 AM to 4:00 PM. For 24-Hour Emergency Response call (716) 823-8188.

Digging Projects:

Before you dig, contact Dig Safely New York, they are the Underground Facilities Protective Organization (UFPO) at 1-800-962-7962 or 811. Information can be found on their website at http://www.digsafelynewyork.com/ IT'S THE LAW! You must call for a stake-out request at least 2 working days, but not more than 10 working days before any excavation starts (excluding weekends and holidays). This organization will notify all utilities to mark their locations in the area to be excavated.

Sewer Taxes, Billing, Adjustments, and/or Easements:

For questions regarding Erie County Sewer taxes or billings, contact the phone number for Erie County Sewer District (ECSD) in which your property is located.

MUNICIPALITY CONTACT
Alden 858-8044
Amherst 858-8044
Boston 858-6202
Brant/Farnham 858-8703
Cheektowaga/Depew 858-8703
Clarence 858-8044
East Aurora 858-8044
Eden 858-8703 / 858-6202
Elma 858-8044 / 858-6202
Evans/Angola 858-8703
Hamburg 858-6202 / 858-8703
Holland 858-6202
Lackawanna 858-6202
Lancaster/Depew 858-8044
North Collins 858-8703
Orchard Park 858-6202
West Seneca 858-6202
858-6202 / 858-8703
Out of District 858-6555

If a contact is unavailable, a supervisor can be reached at 858-6202 or 858-6696.

  • Existing out-of-district customer agreements, call (716) 858-6990.
  • Existing sewer easements, call (716) 858-8760.
  • New requests for out-of-district customer agreements, call (716) 858-6990.
  • Commercial Water Usage Adjustments, contact Laura Surdej at (716) 823-8188 Ext. 227.

Subdivision and/or Commercial Development:

Contact (716) 858-6990 for available capacity, design requirements, engineering assistance, or plan submittal.

Obtaining Maps or Determining where Sewerlines are Located:

Contact the District office in question, or for questions in regards to AutoCad mapping call (716) 858-8760, or GIS mapping call (716) 858-7231.

Water Bill and/or Water problems:

The Erie County Water Authority provides water to a majority of people within Erie County. However, the Water Authority is not a part of Erie County Government. They can be reached at their offices at (716) 849-8484.

Septic Tank Information:

All information regarding septic tanks should be directed to the Erie County Health Department at (716) 961-6800.