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Most Frequently Requested Telephone Numbers

SERVICE NUMBER (AREA CODE 716)
Child Abuse Hotline 1-800-342-3720
Fair Hearing Office 1-800-342-3334
Lost/Stolen EBT Cards 1-888-328-6399
Social Security Administration 1-800-772-1213
Child Health Plus 1-800-698-4543
Adult Protection 858-6877
CASA (Community Alternative Systems Agency) 858-2323
Child Support 1-888-208-4485
Crisis Services 834-3131 (24 Hour Hotline)
Day Care Unit 858-8953
Domestic Violence 858-6118
DSS Information Line 858-8000 (Automated)
Emergency Crisis Services 834-3131
Emergency Housing/Services 858-6265
Erie County Civil Service Exam Line 858-8729
Erie County Detention Office 858-8105
Erie County Family Court 845-7400
Erie County Information 858-6000
Erie County Persons In Need of Supervision (PINS) 858-8349
Erie County Youth Bureau (General Number) 923-4000
Erie County Youth Bureau (Central Intake) 923-4062 (24 Hours per day/7 days a week)
Emergency Aid to Families 858-6754
SNAP Call Center 858-7239
Foster Care/Adoption 858-7274
Fraud Hotline 858-1886
Landlord Information Line (rent evictions, arrears, security agreements)

*Vendors seeking Rental or Shelter payments are advised to contact their tenant or their caseworker.
858-6265
Landlords - lost or stolen rent checks 858-6676 
Legal Advocacy for the Disabled 858-1702
Medicaid Call Center 858-6244
Medicaid Long Term Care Eligibility 858-1903
Medicaid Managed Care 858-8666
Medical Transportation 1-800-651-7040
Multi-Abuse Assessment Team 858-1319
NY Connects: Choices for Long Term Care 1-800-332-3742
NYS Unemployment Insurance 1-888-209-8124
Red Cross 886-7500
Salvation Army  883-9800
Senior Services/HEAP Hotline 858-7870
U.S. Government Information 1-800-688-9889
Catholic Charities 856-4494
Problems logging into MyBenefits.ny.gov 1-844-891-1786
MyBenefits.ny.gov Helpline 1-800-342-3009
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