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Modified: May 11, 2018 2:17pm
Created: January 18, 2018 2:20pm

January 18, 2018

Erie County’s independent watchdog wants to empower drivers to give them the tools necessary to get rough roads fixed in a timely manner 

(Erie County, NY) -- In response to a warning from the Erie County Department of Public Works of poor road conditions, Erie County Comptroller Stefan I. Mychajliw Jr. reminds taxpayers that Erie County operates a “Pothole Hotline” to report unsafe road conditions.  Numerous public reports highlighted rough roads families are forced to drive on, which is why Erie County’s independent watchdog wanted to empower drivers and give them the opportunity to have a say in getting them fixed. 

“This has been a really rough winter for folks that are forced to dodge potholes and travel on substandard roads.  Families should not have to drive on bad roads with lots of potholes throughout Erie County. Some of these craters are extremely dangerous.  They can cause a great deal of damage to your vehicle if you aren’t careful.” 

“If you see a section of roadway that needs immediate repair, please report it on the county’s complaint website,” said Comptroller Mychajliw. “I hope anyone that files a complaint will receive a rapid response from the administration that is responsible for maintaining county roads. However, if your issue remains unresolved, please do not hesitate to reach out to my office directly for assistance. We are here to help.” 

“Serious issues like our crumbling infrastructure are not getting the attention they need. I want to thank the hard working highway crews that are working in tough conditions to do cold patch repairs. Please slow down.  Use caution when you see workers on the roadway,” added Comptroller Mychajliw.

You can also email Pothole Complaints at or call 858-7966. 

If you need assistance, please contact Comptroller Mychajliw at 858-8400 or email

For a PDF of this Press Release, click here.