Jessica Poleon, Director of Consumer Protection

The Erie County Office of Consumer Protection was created to ensure that Erie County's residents have access to education, information and resources regarding consumer protection.  The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.   


What's Happening in Consumer Protection
Take the "Con" out of Consumer

Erie County Office of Consumer Protection will be hosting a mini-series Take the 'Con' out of Consumer. The purpose of the mini-series is to educate and empower consumers so that...

Super Refunds for Waiver Stores:

What is a Waiver Store?                                 ...

Social Media Scam for Catalog of Federal Domestic Assistance (CFDA)

Have you gotten a Facebook message notice from a 'friend' on Facebook recently asking you:

“I'm wondering if you heard about the Catalog Financial...



Phone: (716) 858-6169
Fax: (716) 858-8311

95 Franklin Street, Room 651
Buffalo, New York 14202