Jessica Poleon, Director of Consumer Protection

The Erie County Office of Consumer Protection was created to ensure that Erie County's residents have access to education, information and resources regarding consumer protection.  The office will investigate and mediate consumer complaints through voluntary mediation and educate Erie County consumers on the policies, best practices and their rights and responsibilities as consumers.   


What's Happening in Consumer Protection
"Distraint Warrant" Tax Processing Unit, Erie County Public, Judgment Records?

Have you received a letter with the heading 

"Tax Processing Unit

Erie County Public ...

Unemployment Insurance Scam:

Have you opened the mail to find the dreaded notice stating an unemployment insurance claim for benefits has been file with your...

Advance Child Tax Credit Payments in 2021:

Changes to the Child Tax Credit for the tax year 2021 will help many families see an influx of monthly cash flow instead of having...

New York State DMV Phishing Text Message:

Did you receive a text message out of the blue, claiming to be from the New York State...




Phone: (716) 858-6169
Fax: (716) 858-8311

95 Franklin Street, Room 651
Buffalo, New York 14202