Legislator Lorigo announces Pothole Hotline, email

Erie County Legislator Joseph C. Lorigo announces that Erie County’s Department of Public Works has added an email for residents to report a pothole. The email is in addition to a complaint tip line, (716) 858-7966, where residents can leave a voicemail with a complaint.


Recently, in response to a request from the Legislature questioning the availability of a pothole hotline for residents, the tip line information was posted to the county website. 


For a list of county roads, please CLICK HERE. 


“I’m happy to see the Department of Public Works has finally posted its complaint hotline number. Residents should be able to contact DPW directly to advise of potholes and other issues.  Our DPW crews do fantastic work and can best serve residents when working directly with them to identify significant concerns. This tip line and email address will hopefully allow for a faster turnaround on all pothole issues throughout Erie County, especially in the rural areas I represent, which sometimes are not monitored as closely,” said Legislator Lorigo. “I want to ensure that all residents in my district are aware of the tip line and email address so they can report their concerns with the county.”


Residents who want to report a pothole or poor road condition can call (716) 858-7966 and leave their complaint, or email: potholes@erie.gov. Both points of contact were just recently added to the county’s website, and Legislator Lorigo believes that will make it easier for residents to find the contact information.  


Legislator Lorigo can be reached at 858-8922 or email at joseph.lorigo@erie.gov for additional information.


Legislator Lorigo



Phone: (716) 858-8922
Fax: (716) 858-8818

Legislator Joseph C. Lorigo - District 10
Old Erie County Hall
92 Franklin Street, 4th Floor
Buffalo, NY 14202