Crisis Services, Inc.

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Crisis Services, Inc.
2969 Main Street
Buffalo, New York 14214
Fax: 716/834-9881

Web site:

Crisis Services is available to provide community education and professional training by calling 834-3131.

Crisis Services Crisis Phone Counseling Program offers crisis counseling, suicide prevention, support, and information and referral 24 hours a day 7 days a week by calling 834-3131. There is also a Kid's Helpline, bilingual counseling, Homeless Hotline and Domestic Violence Hotline. TTY/TTD available.

Crisis Services Emergency Outreach Service offers 24 hours a day on-site crisis intervention and mental health assessments to adults and children by teams of professional counselors. The goal is crisis stabilization and mobilization of community resources. These services are offered to any person at any time throughout Erie County by calling 834-3131.

Trauma Response Services is a 24 hour crisis intervention and critical incident stress debriefing offered to children, adults, families, groups, businesses and institutions exposed to violence or other traumatic events. Services are available to anyone in Erie County by calling 834-3131.

Community Crisis Response Program provides in-school crisis response and assessment. There is also collaboration with school personnel to develop safety plans for at-risk students and provides follow up and linkages to other services as needed. Services are available by calling 834-3131.

Crisis Services Outreach to the Homeless Program provides assessment, linkage, referral and case management services to homeless individuals and families residing on the streets of Erie County or in local shelters for the homeless. Goal services is to re-establish homeless individuals and families in the community by assessing their needs and linking them with appropriate mental health, substance abuse, housing, financial and social services. Services are available by calling 834-3131.

Advocate Program for Survivors of Family Violence, Sexual Assault and Elder Abuse provides: 24 hour hotline, hospital advocates who provide in-person support in the hospital for survivors and their families, court advocates who provide accompaniment and support through the judicial process, case management, counseling, educational presentations and professional trainings. Staff are located at Crisis Services (2969 Main Street, Buffalo 14212 - 8343131), Buffalo Police Department Sex Offense Squad (851-5332), Town of Tonawanda Police Department Family Offense Unit (879-6692) and the Erie County Sheriffs Department (858-6700).

Police/Mental Health Coordination Project provides collaboration between law enforcement and the emergency mental health system in Erie County, coordinated response to the needs of persons with mental illness and ensures up to date training and staff development for participating police agencies. Information is available by calling 834-3131.



Phone: (716) 858-8530

Department of Mental Health
Edward A Rath County Office Building
95 Franklin Street, Room 1237
Buffalo, New York 14202