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Erie County Emergency Services
First Responder Alerting Network
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ALERTING SYSTEM HELPDESK- 716-961-7893 – FAX 858-3900

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Erie County is pleased to announce the vendor for the new alerting project: I Am Responding

For more information on the company and product, explore their website: (the hyperlink to their site).  We ask that you do not sign up for their free trial or other offers as we are moving forward to phase in the new system throughout the county. 

 Click below for a timeline regarding the project:

  - Update #5

  - Update #4

  - Update # 3

   - Update #2

   - Update #1

System Administrator & Data Entry Coordinator(s) Form

Training Opportunities on the system:

            - Agency POC Train the Trainer (System Administrator & Data Coordinator(s) Advanced Course

                        When:  Tuesday August 23, 2016

                        Time:  1900-2200

                        Where:  Erie County Emergency Services Training & Operations Center - 3359 Broadway, Cheektowaga, NY

                        Click here to register


Please stay tuned for additional updates and training on the system!



For more information, please contact our Alerting helpdesk on the web at

The Alerting Help Desk is established to assist the First Responder's of Erie County with any questions or problems they may have with their Alerting Equipment. By calling 716-961-7893 you will reach a qualified staff member to address your specific issue. When possible we ask that individual members please contact their Agency Administrator for assistance prior to contacting the help desk so that they too are aware of any issues within their department. You may also submit your requests electronically be completing an Alerting Equipment Service Request by clicking here.


IAM Responding Info

Please take a moment to view the IAM responding webpage for info on our new alerting system!!