ERIE COUNTY DEPARTMENT OF HOMELAND SECURITY & EMERGENCY SERVICES
First Responder Alerting Network HELPDESK- 716-961-7893 – FAX 858-3900
Email - alert@erie.gov
ALERTING PROJECT UPDATE
Erie County is pleased to partner with: I Am Responding
For more information on the company and product, explore their website: iamresponding.com (the hyperlink to their site). We ask that you do not sign up for their free trial or other offers.
Click link below for update on IAM Responding:
UPDATE NOVEMBER 2019
UPDATE JANUARY 2020
UPDATE VISUAL AID MARCH 2020
UPDATE JUNE 2020
See the "INSTRUCTIONS AND DOCUMENTS" SECTION of this webpage for helpful information and troubleshooting
Please stay tuned for additional updates on the system!
The Help Desk is here to assist the First Responders of Erie County with any questions or issues they may have with the Erie County Alerting Network. By calling 716-961-7893 you will reach a staff member to address your specific issue.
When possible we ask that individual members please contact their Agency Administrator for assistance prior to contacting the help desk so that they too are aware of any issues within their department. You may also submit your requests electronically be completing an Alerting Equipment Service Request by clicking here.
Stay safe!