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Daniel J. Neaverth, Jr., Commissioner
(716) 858-6578

24 Hour Dispatch: 716-898-3696

The Department of Emergency Services works closely with the entire emergency services community in Erie County, serving the public and first responders alike.

The Fire Safety Division supports each of the County's 94 volunteer fire departments, and three career fire departments. The Fire Safety Office manages the Emergency Services Training & Operations Center in Cheektowaga and two other field training centers in Amherst and Orchard Park where some 4,000 fire fighters annually receive training.

The Department maintains a countywide radio system consisting of over 3,000 mobile and portable radios, 14 base stations and several radio towers.

The Division of Emergency Medical Services trains all ambulance crews and emergency medical squads consisting of emergency medical technicians and paramedics. It dispatches all ambulance calls in Buffalo and coordinates all ambulance calls throughout Erie County.

The Disaster Office maintains a comprehensive emergency management plan to maximize a timely and effective response to major emergencies and disasters.


ESU Announces new ATV assets for First Responders

To request this asset for an incident, please contact MERS Control at 716-898-3696 or via the Radio on Countywide (CW) Fire. When deployed, we will supply one operator, certified by the ATV Safety Institute, for each ATV.

Celebrate EMS Week with us!

"Called to Care" is the theme for EMS Week 2016 (May 15-21). Help us celebrate all the great people engaged in providng emergency medical services in Erie County and Western New York by joining us for a press conference and reception on Monday-May 16th at 2pm at the Training & Operations Center in Cheektowaga.

Local Police and Fire Contacts for Erie County, NY

These are the local police and fire contacts for Erie County, NY. In the event of an emergency, call 911.

First Responder Guidelines for Ebola Exposures

Click this link to learn more about Ebola and appropriate precautions for first responders:

Check back often as more information becomes available.

Functional Needs Registry Form


Everybody Has Needs - Do the Right People Know What Yours Are?