Modified: September 29, 2020 9:32am

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The Live Well Erie Emergency Housing Taskforce has announced a new program to assist tenants, home owners, and landlords affected by the current COVID-19 health pandemic.  The Live Well Erie and City of Buffalo CARES Act Renters and Mortgage Assistance Program will provide temporary rent and mortgage assistance to individuals who were unable to pay their rent or mortgage due to circumstances related to the pandemic.  These circumstances include being laid off, furloughed, workplace closure, having a wage earner unable to work due to contracting COVID-19 or being the primary caregiver of someone who contracted COVID-19.  The emergency rental/mortgage assistance will be available to cover up to 5 months of rent/mortgage payments and a maximum of $ 3,500 for   households that qualify.


Erie County Executive Mark C. Poloncarz was joined by City of Buffalo Mayor Byron Brown, Erie County Clerk Michael Kearns, Erie County Commissioner of Social Services Marie Cannon, Director of Contact Services for 211 WNY Kelly Dodd, and Executive Director of the Homeless Alliance of WNY (“HAWNY”) Dale Zuchlewski to make the announcement. The City of Buffalo, 211 WNY and HAWNY partnered with Erie County to create the program.


“Extending this critical aid to homeowners and renters is another way we are working to help individuals and families affected by the COVID-19 pandemic here in Erie County. The virus’ impacts have been felt countywide and across every sector, so just as we have acted to help school districts, businesses, children and caregivers we are acting today to help working families and individuals keep a roof over their heads,” said Erie County Executive Mark C. Poloncarz. “We are addressing this need as a community, and I thank Mayor Brown, Clerk Kearns, 211 WNY and HAWNY for aiding in this effort.”


"The high unemployment we are experiencing due to the global health pandemic is both severe and temporary. That is why we must adopt policy solutions that will directly address the type of crisis we are facing. The risk of homelessness because of a temporary work displacement will only compound the racial, social, health and economic challenges we are already struggling with. This funding will allow people to stay in their homes so they can continue to take care of themselves and their loved ones as they prepare to re-enter the workforce at a time when it is safe. By preserving people's housing and subsequent ability to quickly return to the job market we are ensuring a quicker and equitable economic recovery," Mayor Byron W. Brown said.


Erie County Clerk Michael Kearns said, “The County Executive spoke of a widespread effort to provide funds directly to those who need it. Funds directly to our neighbors who are worrying terribly about being removed from their homes. Seniors. Families. It’s important to remember that we are talking about people’s homes, and the high-stakes when they are at risk to lose it. Our home should be the best part of each day. Our sanctuary from work, conflict and daily struggles. Everyone needs to find this peace in their day, especially during these unbearably stressful times.”


Erie County Legislature Chairwoman April Baskin added, “When I met with the Buffalo Board of Block Clubs in spring 2019, they shared with me concerns about housing assistance and getting help to renters who were already struggling to make ends meet. This initiative is the latest in a series of CARES Act-funded initiatives that the County has created to help those residents during the COVID-19 crisis, and I'm proud to Chair a legislative body that is committed to partnering with the County Executive and community organizations to make sure we continue to provide support and services where it is most needed."  


The Live Well Erie Emergency Rental and Mortgage Assistance Program will provide a grant of up to $1,500 per month to cover the monthly lease rent/mortgage (based on the rent paid as of March 1, 2020), with a maximum of $3,500 per household. The rent subsidy will be paid directly to the tenant’s landlord on behalf of the tenant. The mortgage subsidy will be paid directly to the mortgage holder.



This program will be available to renters and homeowners who meet the following eligibility criteria:


1.        Must be residents of Erie County;

2.        Residents must provide proof of tenancy or mortgage;

3.        Household annual income must be at or below 85% of State Median Income (SMI) level prior to the COVID-19 crisis; and

4.        Households must provide documentation of loss or reduction of income due to COVID-19 after March 16, 2020.


Income Guidelines:


Household Size            Maximum Annual Income


1                                                         $42,405

2                                                         $55,453

3                                                         $68,501

4                                                         $81,549

5                                                         $94,597

6                                                         $107,645

7                                                         $110,091

8 or more                                       $112,538


“This has been an effort that has been shaped by a cross section of community providers including legal advocates, housing advocates, faith leaders, municipalities, foundations, the University of Buffalo, housing service providers, and more all working in conjunction with the Live Well  Erie Emergency Housing Taskforce,” said Commissioner of Social Services Marie Cannon. “We have been working diligently to enhance eviction diversion strategies, develop a centralized intake system and provide financial assistance to families impacted by COVID-19 and our team approach will benefit the entire community.”


Funding provided to households must be utilized for households that ARE currently behind in rent or mortgage payments and most likely will face eviction when the moratorium on evictions is lifted. Households must be low or moderate income (85% of State Median Income) prior to the onset of the COVID-19 pandemic and must currently reside within Erie County. All services and assistance will be provided on a temporary basis only. A maximum of five (5) months’ rent/mortgage can be offered as financial assistance to approved, qualified households/families. Leveraging of other funding sources is possible as long as the assistance does not exceed the amount in arrears or duplicate funding source.


I would like to thank the County Executive and his Social Services Commissioner, Marie Cannon, for leading this effort to assist those who were financially impacted by this pandemic,” said Dale Zuchlewski, Executive Director of the Homeless Alliance of WNY. “Once again, the County and City of Buffalo are working together in this joint effort as they did previously to help those experiencing homelessness find shelter during the peak of the pandemic."


The rental properties seeking assistance can only be used for residential use in accordance with local regulations. If the renter/home owner or landlord/mortgage company provides false information to Erie County or its designee, they will not be qualified for the assistance and will be required to repay the assistance. The eligibility determination organization or its designee has the final say/decision in all matters/situations pertaining to this program. The program regulations can be changed at any time throughout the grant year due to reasons of funding or program need. In addition, the entire program may be withdrawn and/or changed by the Erie County for any reason, including reasons of funding or program effect.



How to Apply for Assistance:


  1. 1.             The best way to apply is online at  All documents can be uploaded to the website. If you do not have access to the internet, simply call 211 for screening and assessment.

2.        You will be assigned to an agency that will conduct the interview and collect all required documentation, if you are not able to submit online.


Before contacting 211 by phone or through their website, please have answers to the following questions:


  1. a.             Does your household income qualify based on this year’s gross yearly income?  (The Federal Government’s unemployment pay of $600 per week is not considered as part of your income, but the state unemployment payments are). Please see income guidelines above for income limits per household size.

b.        Have any of your household members become unemployed or under-employed as result of the COVID-19 Pandemic?

c.         Are you at risk of being evicted once the moratorium on eviction is lifted because of the COVID-19 Pandemic? (i.e. already missed or about to miss rent/mortgage payments and face eviction)




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