Welcome to Erie County NY Connects - your "one-stop" for information about Long-term Care for people who live in Erie County. Finding your way around the Long-term Care system can be challenging. Our goal is to help you identify the best available care options - whether that means staying at home with the right mix of services or finding a place where your needs, or those of your loved one, can be met.

Long-term Care includes a variety of health and other services used by people of any age who need help to function in their daily lives. Long-term care contains a mix of medical and non-medical services that can be provided in various settings. This may include care provided by family members, early childhood intervention, home-delivered meals, adult day care, case management, assisted living, personal care services, nursing, physical therapy and nursing home care.

For free, impartial information call us at (716) 858-8526 (1-800-396-2705 toll free long distance), via email nyconnects@erie.gov or online.

Understanding Long Term Care

Long-term care is needed when you have a long-term illness or disability that causes you to need help with everyday activities of daily living.

Read more about understanding long term care »

Planning for Long Term Care

Planning ahead allows you to have more control over your future and helps you understand what service options are available in your community.

Read more about planning for long term care »

Paying for Long Term Care

An important part of planning for long-term care is deciding how to pay for it. There are variations in costs based on the type and amount of care you need, which provider you use, and where you live.

Read more about paying for long term care »


Phone: (716) 858-8526
1-800-396-2705 (toll free long distance)

Online: nyconnects@erie.gov or fill out this form

Erie County Department of Senior Services
95 Franklin Street, 13th Floor
Buffalo, New York 14202