Erie County Announces Live Well Erie & City of Buffalo Rental & Mortgage Assistance

Modified: October 9, 2020 10:04am


LWE Rental & Mortgage Assistance


The Live Well Erie Emergency Housing Taskforce announced a program to assist tenants, home owners, and landlords affected by the COVID-19 health pandemic.  The Live Well Erie and City of Buffalo CARES Act Renters and Mortgage Assistance Program will provide temporary rent and mortgage assistance to individuals who were unable to pay their rent or mortgage due to circumstances related to the pandemic.  These circumstances include being laid off, furloughed, workplace closure, having a wage earner unable to work due to contracting COVID-19 or being the primary caregiver of someone who contracted COVID-19.  The emergency rental/mortgage assistance will be available to cover up to 5 months of rent/mortgage payments and a maximum of $3,500 for  households that qualify. Erie County partnered with the City of Buffalo, 211 WNY and HAWNY to create the program.

“Extending this critical aid to homeowners and renters is another way we are working to help individuals and families affected by the COVID-19 pandemic here in Erie County. The virus’ impacts have been felt countywide and across every sector, so just as we have acted to help school districts, businesses, children and caregivers we are acting today to help working families and individuals keep a roof over their heads,” said Erie County Executive Mark C. Poloncarz. “We are addressing this need as a community, and I thank Mayor Brown, Clerk Kearns, 211 WNY and HAWNY for aiding in this effort.”

“This has been an effort that has been shaped by a cross section of community providers including legal advocates, housing advocates, faith leaders, municipalities, foundations, the University of Buffalo, housing service providers, and more all working in conjunction with the Live Well  Erie Emergency Housing Taskforce,” said Commissioner of Social Services Marie Cannon. “We have been working diligently to enhance eviction diversion strategies, develop a centralized intake system and provide financial assistance to families impacted by COVID-19 and our team approach will benefit the entire community.”

The Live Well Erie Emergency Rental and Mortgage Assistance Program will provide a grant of up to $1,500 per month to cover the monthly lease rent/mortgage (based on the rent paid as of March 1, 2020), with a maximum of $3,500 per household. The rent subsidy will be paid directly to the tenant’s landlord on behalf of the tenant. The mortgage subsidy will be paid directly to the mortgage holder. 

This program will be available to renters and homeowners who meet the following eligibility criteria:

1.        Must be residents of Erie County;

2.        Residents must provide proof of tenancy or mortgage;

3.        Household annual income must be at or below 85% of State Median Income (SMI) level prior to the COVID-19 crisis; and

4.        Households must provide documentation of loss or reduction of income due to COVID-19 after March 16, 2020.

Income Guidelines:

Household Size            Maximum Annual Income 

1                                                         $42,405

2                                                         $55,453

3                                                         $68,501

4                                                         $81,549

5                                                         $94,597

6                                                         $107,645

7                                                         $110,091

8 or more                                            $112,538


Funding provided to households must be utilized for households that ARE currently behind in rent or mortgage payments and most likely will face eviction when the moratorium on evictions is lifted. Households must be low or moderate income (85% of State Median Income) prior to the onset of the COVID-19 pandemic and must currently reside within Erie County. All services and assistance will be provided on a temporary basis only. A maximum of five (5) months’ rent/mortgage can be offered as financial assistance to approved, qualified households/families. Leveraging of other funding sources is possible as long as the assistance does not exceed the amount in arrears or duplicate funding source.

The rental properties seeking assistance can only be used for residential use in accordance with local regulations. If the renter/home owner or landlord/mortgage company provides false information to Erie County or its designee, they will not be qualified for the assistance and will be required to repay the assistance. The eligibility determination organization or its designee has the final say/decision in all matters/situations pertaining to this program. The program regulations can be changed at any time throughout the grant year due to reasons of funding or program need. In addition, the entire program may be withdrawn and/or changed by the Erie County for any reason, including reasons of funding or program effect.


 How to Apply for Assistance:

1.             The best way to apply is online at  All documents can be uploaded to the website. If you do not have access to the internet, simply call 211 for screening and assessment.

2.        You will be assigned to an agency that will conduct the interview and collect all required documentation, if you are not able to submit online.


Before contacting 211 by phone or through their website, please have answers to the following questions:

a.             Does your household income qualify based on this year’s gross yearly income?  (The Federal Government’s unemployment pay of $600 per week is not considered as part of your income, but the state unemployment payments are). Please see income guidelines above for income limits per household size.

b.        Have any of your household members become unemployed or under-employed as result of the COVID-19 Pandemic?

c.         Are you at risk of being evicted once the moratorium on eviction is lifted because of the COVID-19 Pandemic? (i.e. already missed or about to miss rent/mortgage payments and face eviction)


Read the full press release.