Emergency Medical Services Division


Erie County Department of
Homeland Security & Emergency Services
Division of Emergency Medical Services

3359 Broadway|Cheektowaga NY 14227

716.681.6070|FAX: 681.5256

24-Hour Dispatch: 716-898-3696


Gregory Gill|Deputy Commissioner

Kenneth Peterson|ALS Coordinator

Nancy Zajdel-Zink|Training Coordinator

Diane Overhoff|Administrative Assistant

Gloria Grant-Dalfonso|WNY Stress Coordinator


While funded as a unit of the county's Department of Health, Erie County EMS provides training and support to the county's first responder community as a division of the Erie County Department of Homeland Security and Emergency Services.

In addition to coordinating CFR-Certified First Responder and EMT-Emergency Medical Technician training for volunteer and paid emergency medical care providers, the EMS Division operates the MERS Control emergency services dispatch center, coordinates ambulance responses for the City of Buffalo, responses on the New York State Thruway throughout Erie County and the Buffalo Niagara International Airport (B.N.I.A.).

The EMS Division is responsible for supporting operations of the county's Hazardous Materials/WMD Response Team (ECHMRT), and the Specialized Medical Assistance Response Team (S.M.A.R.T.) and the Western New York Stress Reduction Program.

EMS Staff responds to emergencies and disasters around the county including MCI-Mass Casualty Incidents, School Bus accidents and those events requiring specialized emergency medical services and/or coordination of EMS resources.



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