The Home Energy Assistance Program (HEAP) is a federally funded program, which is administered by New York State to assist low-income families with their energy needs.

Multiple components are available to aply for heating assistance or services while the funding is available.

HEAP may be able to help you heat your home with:

  • Electricity
  • Natural Gas
  • Oil
  • Propane
  • Wood/Wood Pellets
  • Kerosene
  • Corn

HEAP is administered by the Departments of Social Services and Senior Services.

What's Happening in HEAP (Home Energy Assistance Program)

HEAP Office located at 460 Main St.


The Erie County Department of Social Services has moved its Home Energy Assistance Program (HEAP) and Emergency Services offices to 460 Main Street in Buffalo from the...

HEAP Cooling component available for eligible applicants

Effective May 1, 2019, applications for HEAP Regular Benefits and Emergency Benefits in Erie County are no longer being accepted.

HEAP staff are currently...

Non-Temporary Assistance heads of household with a pending disconnection or denial of service on their gas or electric accounts may apply for assistance in paying their utility arrears by going in person to Emergency Services at 460 Main St., 2nd...

The Regular HEAP Benefit (Heating) component is scheduled to open Tuesday, November 12, 2019.

This benefit is available to eligible Erie County residents, structured for the household's primary source of heat. The HEAP office is located on...