The Home Energy Assistance Program (HEAP) helps low-income people pay the cost of heating their homes.

If you are eligible, you may receive one regular HEAP benefit per program year and could also be eligible for Emergency HEAP benefits if you are in danger of running out of fuel or having your utility service shut off.

HEAP may be able to help you heat your home with:

  • Electricity
  • Natural Gas
  • Oil
  • Propane
  • Wood/Wood Pellets
  • Kerosene
  • Corn

HEAP is administered by the Departments of Social Services and Senior Services.

What's Happening in HEAP (Home Energy Assistance Program)

HEAP Office located at 460 Main St.


The Erie County Department of Social Services has moved its Home Energy Assistance Program (HEAP) and Emergency Services offices to 460 Main Street in Buffalo from the...

HEAP Cooling component available for eligible applicants

Effective May 1, 2019, applications for HEAP Regular Benefits and Emergency Benefits in Erie County are no longer being accepted.

HEAP staff are currently...

Non-Temporary Assistance heads of household with a pending disconnection or denial of service on their gas or electric accounts may apply for assistance in paying their utility arrears by going in person to Emergency Services at 460 Main St., 2nd...