HEAP Outreach Extended in Erie County Until April 8th

Modified: March 21, 2016 9:56am

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NY State Office of Temporary and Disability Assistance Has Extended HEAP Across the State Giving Qualified Applicants More Time to Apply

More Residents Encouraged to Use Community Sites for Applications

ERIE COUNTY, NY— The Erie County Department of Social Services’ Home Energy Assistance Program (“HEAP”) will continue to accept applications for regular benefits for the 2015-2016 heating season after the New York State Office of Temporary Disability Assistance (“OTDA”) authorized an extension of  regular HEAP benefits for New York residents who qualify. The regular benefit component had been scheduled to close in March 2016, but will be extended to Friday, April 8, 2016.

“This extension is great news to the many families and individuals who are struggling with heating costs,” said Erie County Executive Mark C. Poloncarz. “I encourage all residents who need the assistance to register as soon as possible.”

Last winter, more than 1.4 million households in New York State, including 171,415 households in Erie County, received HEAP benefits.

Social Services Commissioner Al Dirschberger added, “The Erie County Department of Social Services and New York State have been working hard to allow residents the ability to apply online for public benefit programs. However, many residents are not computer literate or find the application process too difficult and intimidating. Thanks to a program started in partnership with the UB School of Social Work we have been able to help over 250 families connect to the help that they needed.  The graduate student interns are able to facilitate the online application process for the resident while also identifying other programs the resident should access.”

For more information on applying for HEAP, call (716) 858-7644, apply online at www.mybenefits.ny.gov, or ask for the Community Assistance Intern at any of the locations below.


Graduate student interns will be available at the following locations, days and times:





Anna Reinstein Memorial Library, 2580 Harlem Road, Cheektowaga




Lackawanna Public Library, 560 Ridge Road, Lackawanna




Springville/Concord Public Library, 18 Chapel Street, Springville




Akron/Newstead Library, 33 Main Street, Akron




City of Tonawanda Public Library, 333 Main Street, Tonawanda




Rural Outreach Center, 730 Olean Road, East Aurora




Seneca-Babcock Community Association, 1168 Seneca Street, Buffalo




Matt Urban Hope Center,
385 Paderewski Drive, Buffalo




West Seneca Coalition Resource Center at New Hope, 2846 Seneca Street, West Seneca






For more information:

On the Erie County Department of Social Services, visit http://www2.erie.gov/socialservices/