Community Resources

Hotlines

24 Hour Crisis Hotline: 716-834-3131
Upstate NY Poison Center: 1-800-222-1222
24 Hour Erie County Addiction Hotline: 716-831-7007
24 Hour Domestic Violence Hotline: 716-862-HELP (716-862-4357)
24 Hour 2-1-1 WNY (Dial 2-1-1) - Human and social services, emergency housing, legal services, domestic, health and wellness, food and nutrition, mental health, support groups, developmental disabilities

General Assistance

Catholic Charities Emergency Assistance Resources
24 Hour 2-1-1 WNY (Dial 2-1-1) - Human and social services, emergency housing, legal services, domestic, health and wellness, food and nutrition, mental health, support groups, developmental disabilities

Financial Support/Employment Opportunities/ Evictions for Individuals

NY State Emergency Rental Assistance Program
Rental Assistance Program
Job Openings in the Community
Pandemic Unemployment (CARES Act) - What You Need to Know About Filing for Unemployment Insurance During the Pandemic
Employee Paid Leave Rights (Families First Coronavirus Response Act FFCRA): - Fact Sheets, Questions and Answers and More Info
Consumer Credit Counseling Service (free financial checkups): 716-712-2060
NYS Department of Labor: 1-888-581-5812
Live Well Erie Cares Act Rental & Mortgage Assistance
Financial Support for Businesses - See COVID-19 Information for Businesses
Erie County Department of Social Services

Temporary Aid to Needy Families (TANF): 716-858-8000 for an application; No in-person interview required; Interviews done over the phone
Supplemental Nutrition Assistance Program (SNAP): 716-858-7239; Online at mybenefits.ny.gov
HEAP: 716-858-7644; Online at mybenefits.ny.gov
Medicaid: 716-858-6244
Erie County Department of Social Services main number: 716-858-8000: Website Erie County Department of Social Services
Foster Care: 716-858-7274
Youth Services: 716-923-4000
Child Protective Services (to make a report): 1-800-342-3720
Adult Protective Services: 716-858-6877

Addiction Assistance

Child Care

Erie County Emergency Child Care Task Force Survey - Task Force working with Erie 1 BOCES and local school districts to develop plans for child care needs.
Childcare Resource Network (CCRN): 716-877-6666; Clearinghouse for childcare openings

Consumer Protection

Disabled Community

Domestic Violence

Crisis Services (24-Hour) 716-834-3131
Family Justice Center 716-558-SAFE (7233)
Child and Family Services Haven House 24-Hour Confidential Hotline & Shelter: 716-884-6000 or use its online chat system; deaf or hard-of-hearing call 7-1-1
Hispanics United of Buffalo (24-Hour) 716-481-8867
Erie County District Attorney BE SAFE 716-858-4630
Erie County Sheriff’s Office DV Hotline 716-858-7999
NYS Domestic and Sexual Violence 24-Hour Hotline 800-942-6906, 24-Hour Text Line 844-997-2121 and 24-Hour Chatline www.OPDV.ny.gov
Video: Child & Family Services Domestic Violence are Open
Video: Erie County District Attorney's Office Continues to Offer Services to Domestic Violence Survivors

Early Intervention Services

Health Insurance

The NYS of Health and NYS Department of Financial Services have announced a special enrollment period. Get more info at nystateofhealth.ny.gov
Primary Care Providers Accepting New Patients -Click here for list

Legal Services/Advice

Live Well Erie

Mental Health Resources

Erie County Department of Mental Health - several resources available on stress, anxiety, addictions and much more
Buffalo and Erie County Crisis Services Hotline: 716-834-3131; Available 24 hours, 7 days. Free and confidential service; Instant access to interpreters 24 hours a day
Mental Health Advocates of WNY: 716-886-1242

Personal Protective Equipment (PPE)

PPE Vendor List for Businesses and Application to be Added to PPE List
Community Organization PPE Request Form

This form is to be used by community groups, youth programs, block clubs, community centers and faith institutions/places of worship to request personal protective equipment (PPE). See form for additional details.

Refugee Community/Immigrant