David Shenk, Commissioner of Senior Services

The mission of the Department of Senior Services of Erie County is to promote the well-being of all older adults through coordinated and cost-effective services which enhance their independence, dignity, and quality of life.





Click to learn more about NY Connects - Your link to long-term services and supports!

my.benefits.ny Pre-Screening page

 Or call our office (716) 858-8526


What's Happening in Senior Services

2020 Virtual Elder Law Summer Series

The 2020 Virtual Elder Law Day Summer Series begins Wednesday, July 15th at 10:00 am! Tune in every Wednesday to learn something new!

Erie County Senior Services wants you to stay safe and healthy! We know it can be tough to stay home but here's some things that can keep you busy and stimulated.

Hearts & Hands

Schedule a ride, delivery, or phone call - contact Hearts & Hands at 406-8311

Have questions about Coronavirus? Call our information hotline at (716)858-2929. Staff from the Erie County Department of Health are answering calls Monday-Friday. You can also always visit http://erie.gov/covid19 for accurate, up-to-date information about the virus.

Review detailed information about every Medicare and Medicaid-certified nursing home in Erie County, including the overall rating based on health inspection, staffing, and quality measure ratings, on our Safer Senior Homes website.

Please click to read following press release as some of our services have been modified or suspended to deal with COVID-19.


PLEASE NOTE: There are no upcoming Matter of Balance sessions due to the COVID-19 outbreak. However, there will be instructional falls prevention videos posted to this page periodically.

Nutrition Counseling

Senior Services is offering FREE nutrition counseling to all residents aged 60+. Specialists can answer questions about diabetes, digestive problems, weight issues, or other concerns. Call (716)858-8526 today!



Phone: (716) 858-8526

Erie County Department of Senior Services
95 Franklin Street, 13th Floor
Buffalo, New York 14202

Office Hours: Monday-Friday 8:30am - 5:00pm
Phone Hours: Monday-Friday 8:30am - 4:30pm