David Shenk, Commissioner of Senior Services

The mission of the Department of Senior Services of Erie County is to promote the well-being of all older adults through coordinated and cost-effective services which enhance their independence, dignity, and quality of life.





Click to learn more about NY Connects - Your link to long-term services and supports!

my.benefits.ny Pre-Screening page

 Or call our office (716) 858-8526


What's Happening in Senior Services

PPE Distribution Graphic

10,000 Bags of PPE will be distributed at (15) locations across Erie County. PPE bags include: Cloth Masks, Gloves, Hand Sanitizer, Surface Wipes, and Forehead Thermometers.
These bags will be available at the following locations TOMORROW, Friday 5/29/20 at 10am.


PLEASE NOTE: There are no upcoming Matter of Balance sessions due to the COVID-19 outbreak. However, there will be instructional falls prevention videos posted to this page periodically.

Erie County Senior Services wants you to stay safe and healthy! We know it can be tough to stay home but here's some things that can keep you busy and stimulated.

The Erie County Department of Senior Services’ Health and Wellness program has announced that the Spring 2020 semester of the University Express lifelong learning program will be taking place exclusively online.  The University Express program is a collaboration of the Erie County Department of Senior Services, BlueCross BlueShield of Western New York, Excelsior Orthopaedics, and Wegmans. Classes are designed to stimulate the mind and provide opportunities to build social networks while reducing social isolation. No homework or tests, just exciting discussions alongside peers with similar interests!

Hearts & Hands

Schedule a ride, delivery, or phone call - contact Hearts & Hands at 406-8311

Have questions about Coronavirus? Call our information hotline at (716)858-2929. Staff from the Erie County Department of Health are answering calls Monday-Friday. You can also always visit http://erie.gov/covid19 for accurate, up-to-date information about the virus.

Go and Dine Program

The Erie County Department of Senior Services is proud to announce the expansion of the Go and Dine program. Currently (4) meal vouchers are made available to participants each month and can be used at locally owned and operated participating restaurants. Due to COVID19 we are expanding the program to (8) meal vouchers per month. We are also looking for new restaurants to expand our range across Erie County.

Please click to read following press release as some of our services have been modified or suspended to deal with COVID-19.

Review detailed information about every Medicare and Medicaid-certified nursing home in Erie County, including the overall rating based on health inspection, staffing, and quality measure ratings, on our Safer Senior Homes website.



Phone: (716) 858-8526

Erie County Department of Senior Services
95 Franklin Street, 13th Floor
Buffalo, New York 14202

Office Hours: Monday-Friday 8:30am - 5:00pm
Phone Hours: Monday-Friday 8:30am - 4:30pm