AOT Care Coordination Programs

Assertive Community Treatment (ACT)

    • Operated by the Buffalo Psychiatric Center*
    • *Referrals accepted only from BPC inpatient, BPC outpatient and BPC housing
  • ACT-CS
    • Operated by Community Services for the Developmentally Disabled*
      *Referrals must meet criteria for mental retardation/developmental disability
  • ACT-LS
    • Operated by Lake Shore Behavioral Health Services
  • ACT-SC
    • Operated by Spectrum Human Services

New Options Intensive Case Management (ICM)

  • Operated by Buffalo Federation of Neighborhood Centers

Spectrum Care Coordination Program

  • Operated by Spectrum Human Services

These teams assess the consumer's current status and needs, develop individual service plans, monitor and reassess needs on an on-going basis and respond to crisis situations. Staff work with an array of community organizations and are on-call twenty-four (24) hours a day, seven (7) days a week.

Additional Consumer Services

  • Consumers have the opportunity to access legal representation throughout their involvement with the AOT program from Mental Hygiene Legal Services.
  • In order to ensure personal choices regarding mental and physical care, if one becomes incapable of making treatment decisions, one may wish to document preferences in an Advance Directive. More information about Advance Directives can be obtained by contacting the WNY Independent Living Project or Mental Hygiene Legal Services.
  • To enlist the help of a peer, contact the intake coordinator at the WNY Independent Living Project, and for information or self-help groups, contact Action for Mental Health or the Mental Health Association.



Phone: (716) 858-8530

Department of Mental Health
Edward A Rath County Office Building
95 Franklin Street, Room 1237
Buffalo, New York 14202