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Randy Hoak, Commissioner of Erie County Senior Services

Edward A. Rath County Office Building
95 Franklin Street, 13th Floor
Buffalo, NY 14202

(716) 858-8526

Randy Hoak
Commissioner of Senior Services


Welcome to the Erie County Department of Senior Services' webpage. We encourage you to browse for information you need and perhaps even find things you didn't know existed! If you have any questions about our Department, services or programs for older adults that aren't answered within this website, please contact us - (716) 858-8526. Additionally, we can also direct you if you’re helping a senior who lives out of the area.

The mission of the Department of Senior Services of Erie County is to promote the well-being of all older adults through coordinated and cost-effective services which enhance their independence, dignity, and quality of life.

If you are non-English speaking and wish to Translate – Traduzca – Traduisez - Переведите – a Web Page (copy the URL of the page you want to translate) or text into another language go to Google Translate.

Office Hours Monday – Friday 8:30 am – 5:00 pm
(July & August 8:30 am – 4:30 pm)

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Follow Senior Services on Facebook and Twitter!

Stay up-to-date on what Erie County Senior Services is up to by following us on Facebook and Twitter. Click the icons below to be taken to our respective pages and be sure to check them often!  

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Ever Wonder if You Qualify for Help??

The Erie County Department of Senior Services maintains and updates all year the Benefit Checklist which is a terrific guideline of financial programs for seniors and disabled people. 

Please look over the figures and feel free to share with co-workers, agencies, church members, family members, friends, etc. The Benefit Checklist can always be found on the Erie County Department of Senior Services website at: Please feel free to visit that page...

Pie Day is Back!

Our pie day is back! Please join us at your specific Dining Site on the following days to enjoy a piece of freshly made pie. Remember that reservations are required three (3) business days before the pie is to be served and you can do that by notifying your Dining Site that you will be there. We look forward to seeing you!

Pie Days in 2015 are back!

Halloween - Friday, October 30, 2015 - Donut

Thanksgiving - Monday, November 23, 2015 - Pumpkin

Christmas - Wednesday, December 16, 2015 - Apple

New Year...

If You Drive; You Can Help

When we need to go to a doctor’s office, grocery shopping, or the pharmacy, most people just hop in our car and go.

Unfortunately, many do not have that option. Some older adults cannot - or no longer wish to - get behind the wheel. Others may be too sick to drive to the doctor for much needed treatments. This is where you can step in and help. If you can drive, your help is invaluable.

RSVP works with many organizations that utilize volunteer drivers, but in particular need right now are:

  • American Cancer Society 101 John James Audubon Pkwy., Amherst (716) 689-6982 ext 65257 • Transport ambulatory patients to and from their cancer treatment. The volunteer driver would have to have a valid NY State Driver License,...
Erie County Executive & Commissioner of Senior Services Hand Over the Keys to New Wheelchair Accessible Vans

Donating Vans to Erie County Senior Centers

On February 19th, Erie County Executive Mark Poloncarz along with Senior Services Commissioner Randy Hoak, handed over the keys to 4 new wheelchair accessible senior buses/vans to 4 different community centers across Erie County. We would like to thank Independent Health for helping to defray the cost to purchase the vehicles. The towns of Evans and West Seneca Senior...

2015 Department of Senior Services Public Hearings

 2015 Public Hearings Flyer in JPEG

September 10th
1:00 - 2:30pm
Cheektowaga Senior Center
3349 Broadway, 14227

October 28th
2:00 - 3:30pm
American Red Cross
786 Delaware Ave, 14209

The Department of Senior Services, the Area Agency on Aging, will hold 2 public hearings this year for the purpose of soliciting public testimony regarding the 2016 service delivery plans for Erie County’s older adults. A copy of the Abstract (summarizing the 2016 plans) is available below, or by calling (716) 858-7532. Everyone is welcome to attend. 

For those unable to attend, written comments regarding the plans for services to older...


2015 Department of Senior Services Public Hearings

September 10th 

1:00 - 2:30pm

Cheektowaga Senior Center

3349 Broadway, 14227


October 28th

2:00 - 3:30pm

American Red Cross

786 Delaware Ave, 14209

Powerful Tools

A six-week educational program designed to provide family caregivers the tools needed for taking care of themselves. Through six 2 1/2 hour sessions held on a weekly basis caregivers learn to reduce stress, improve self-confidence, better communicate feelings, and locate helpful resources. Attendees also learn how to increase their ability to make tough decisions and balance their lives.

Let's Talk About Dementia

Let’s Talk About Dementia ~ An Opportunity for Those Whose Loved One Has Memory Loss or Dementia

Elder Law Day 2015 Community Agency Partner Ads

Click to view the list of Elder Law Day 2015 Community Agency Partners

Erie County's 2015 Senior of the Year

Meet Rose Marie Hall "Ro" - Erie County's 2015 Senior of the Year.

HEAP Cooling Assistance Available

The Erie County Home Energy Assistance Program's (HEAP) Cooling Assistance component is available beginning May 1, 2015. The program will close on August 28, 2015, or earlier, if funding is exhausted. Last season, funding was exhausted by the end of June.